レビュー (1,901)

総合評価
4.6
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2024年6月28日

Kiki was awesome! Very thorough and friendly!

Hem Healer
アメリカ合衆国
アプリの使用期間:約3年
Rechargeが返信しました 2024年7月1日

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

2024年6月2日

I've used ReCharge for almost a decade, and when I compare it to new offerings on the market it legs behind. But what has caused us to finally leave is being abandoned by support multiple times in situations where their errors have caused over a grand in monthly losses. The support team does not offer timely or thorough product support once you are signed up. The lack of accessible easy analytics also creates a logitics nightmare for my shipping department. ReCharge is no longer the king-pin for subscription apps on Shopify, I urge new store owners to search elsewhere and try new apps willing to try harder to earn your money.

Bewilderment
アメリカ合衆国
アプリの使用期間:約5年
Rechargeが返信しました 2024年6月11日

Thanks for taking the time to share this feedback. I have been in touch with my team regarding your concerns.

- Ty Bailey | VP of Services

2024年5月17日

The app and the service is probably the best in the market. It works really well and the setup is very easy. We are using it from years and we've never had a several issue.

But the best is the technical support: very skilled, and they are so fast to respond to every request! This is a very crucial aspect to consider when implementing a business critical solution like this one.

We're really satisfied with Recharge!

Caffitaly
イタリア
アプリの使用期間:3年以上
Rechargeが返信しました 2024年5月20日

We appreciate your feedback & review!

- Ty Bailey | VP of Services

2024年6月16日

Great app and super helpful team! Would recommend.

Mylk Made - Nut and Seed Mylk Bases
ニュージーランド
アプリの使用期間:4年弱
Rechargeが返信しました 2024年6月25日

We appreciate your kind words and review.

- Ty Bailey | VP of Services

編集日:2024年6月27日

I have a great experience with Recharge. Despite a short timeframe for our launch, Vinse Ridenour and the team responded to my questions very quickly. Highly recommended!

KIIMA
カナダ
アプリの使用期間:約2ヶ月
Rechargeが返信しました 2024年7月1日

We appreciate you sharing your experience!

- Ty Bailey | VP of Services

2024年5月1日

Everything about Recharge is a class act. I used them while my business was active, and had a great experience setting up subscriptions and collecting recurring revenue from customers. Very simple and easy to use. I did end up having to close my account and worked with Bryan Nguyen who was a HUGE help and support with getting some charges reversed. It's very rare in the SaaS world to get refunded for anything, and Recharge made me feel like a valued customer by taking care of that for me. All in all, great app, great support. I'll be back if I ever open a product-based business again!

Lagom Body Co.
アメリカ合衆国
アプリの使用期間:3年以上
Rechargeが返信しました 2024年5月13日

We are very happy to hear about your positive experience. Thank you for the review - and the amazing shout out to Bryan!

- Ty Bailey | VP of Services

2024年4月26日

Our Dev team says: "We have been using Recharge for offering subscriptions on our coffee store for some time now, and I must say we're impressed by the quality of service they provide. The main thing which makes them stand out is their top-notch customer support. I have been personally helped by Nikola C. from the technical support team on several technical issues and I must say he's a pro at what he does! We have recently migrated our store from "Recharge checkout on Shopify" to "Shopify Checkout Integration" and the entire migration and post-migration experience has been smooth because of Nikola and other members of the support team. Not only this, but I have contacted them via live chat and several other email tickets and I have always received blazing-fast responses with practical solutions. The support team is very active when it comes to fulfilling customer's needs, and we are having a great experience over all."

Hermanos Colombian Coffee Roasters
イギリス
アプリの使用期間:4年弱
Rechargeが返信しました 2024年5月13日

We appreciate you taking the time to leave a review about your experience!

- Ty Bailey | VP of Services

2024年6月3日

Great app and great experience with customer support. Nena was super helpful in getting my issues resolved!

Quarter
イギリス
アプリの使用期間:3年弱
Rechargeが返信しました 2024年6月11日

We appreciate your review and the shout out to Nena!

- Ty Bailey | VP of Services

2024年5月21日

Solid reliable app, lots of features that help keep customers happy plus excellent, responsive technical support.

Bignose & Beardy
イギリス
アプリの使用期間:約4年
Rechargeが返信しました 2024年6月3日

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

2024年6月16日

Issue resolved with customer support.

SOFLETE
アメリカ合衆国
アプリの使用期間:7年以上
Rechargeが返信しました 2024年6月25日

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services