レビュー (1,947)

総合評価
4.6
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2024年7月25日

The process of switching over to Recharge started off a little rocky, but once Vinse took over the process for us, everything went perfectly, doing everything that needed to be done, taking the workload away from us. The switchover was executed without fault. As well as things going without a hitch from a practical sense, Vinse also made us feel confident there wouldn't be any problems, as the start of the process left us a little nervous as a small business, but everything was great.

North Star Coffee Roasters
イギリス
アプリの使用期間:4ヶ月
Rechargeが返信しました 2024年7月29日

Thank you for the five star review!

- Ty Bailey | VP of Services

2024年8月5日

Amazing experience -fast, friendly service that got my problem solved!

cloverferments
ニュージーランド
アプリの使用期間:約1年
Rechargeが返信しました 2024年8月12日

Thank you for the five star review!

- Ty Bailey | VP of Services

2024年7月18日

Max helped us troubleshoot an issue with our coupon code. He gave very detailed instructions and helped me every step of the way. I really needed and appreciate his support!

She Reads Truth
アメリカ合衆国
アプリの使用期間:8年以上
Rechargeが返信しました 2024年7月22日

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

2024年8月19日

Always quick respond and help, highly appreciated!

Slowly
スウェーデン
アプリの使用期間:3年弱
Rechargeが返信しました 2024年8月26日

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

2024年9月19日

A+ response time.

Torke Family Coffee Roasters
アメリカ合衆国
アプリの使用期間:6年以上
Rechargeが返信しました 2024年9月30日

We appreciate you leaving a review!

- Ty Bailey | VP of Services

2024年7月31日

customer service helped us navigate issues with our site in a timely manner. I was impressed!

Naturally Nourished
アメリカ合衆国
アプリの使用期間:4年以上
Rechargeが返信しました 2024年8月5日

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

2024年8月13日

Nick from the e-shop Genius helped us uninstall this app easier by helping remove coding from theme.

Dushi Australia
オーストラリア
アプリの使用期間:5年以上
Rechargeが返信しました 2024年8月26日

Thank you for your review.

- Ty Bailey | VP of Services

2024年10月16日

its great

Folk Potions
アメリカ合衆国
アプリの使用期間:約2年
Rechargeが返信しました 2024年10月21日

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

2024年8月11日

All of a sudden increased their price from less than 10 dollars to 100 dollars without notifying their customers, when contacted, they are not willing to provide a refund.

EqualRXN
アメリカ合衆国
アプリの使用期間:1年以上
Rechargeが返信しました 2024年8月26日

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

2024年6月12日

I do not want to give this app the 5 stars as I was really frustrated with the very messy conversion process that was forced on me by Recharge and Shopify. However, the 5 stars are solely for Nick, from the e-shop Genius, (as I don’t know where else to leave the review) who really saved this project for me. We had custom code that changed the way my site functioned and Nick was very considerate in understanding all the frustrations and was very helpful in providing specific guidance in order to get to solutions. He even got on a call with me to take time to understand the issues. Working him with was very easy, and I will without a doubt work with him again for other tasks. The new pricing of the app does not justify the service imo esp for my small business, but I have no choice and they know it. However, Nick has helped me work through the errors and has been a lifesaver!

Mask Moments
アメリカ合衆国
アプリの使用期間:6年弱
Rechargeが返信しました 2024年6月17日

We appreciate you taking the time to leave your feedback.

- Ty Bailey | VP of Services