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Recharge has a great support team. When we had an outage on our site, I submitted a support request late in the evening, and they had already fixed it before I even woke up!
I thought adding a subscription service to our store would be difficult, but a friend recommended ReCharge and it was incredibly easy to set up. An online subscription model was installed and published on the site in less than 5 minutes, and I'm not even good at computers! The backend is simple, too, and I love that I don't have to keep up with the maintenance of subscriptions anymore.
Love Recharge! The customer service is great and it's made offering subscription products on our site so easy.
Customer service is always fast and responsive. Follow up to make sure issue has been resolved is also great.
Thank you for the shout-out to our customer support team! I'm glad to hear about your positive experience with Recharge.
- Ty Bailey | VP of Services
5 stars for your powerful flows and automations, along with with the top-notch customer support for it. With your assistance, we've built and run two powerful flows: buy now pay later and a SKU swap automation. Both are a game-changer for businesses like ours that run fixed sequence commemorative coin subscription programs.
Thank you so much for the shoutout to our support team and the features that give our merchants the tools they need for success.
- Ty | VP of Services
This app works very well for monthly subscriptions! The couple of times I have reached out to customer service, they have been very helpful.
Customer support is excellent against a recent comparison versus Skio who just ghost you and were not at all helpful.
Thank you so much for the positive feedback. We're really glad to hear that you've been enjoying your experience with Recharge and our support team!
- Ty | VP of Services
Obviously the best subscription app on the app store! Even customer support is killer and technical as nails! Dalia helped me set up custom settings on the backend to support my shipping needs for recurring payments in just minutes! Thanks all!!
It was great!
Thank you for the five star review!
- Ty Bailey | VP of Services
Love Recharge. I migrated from a different subscription tool, and Recharge is significantly better. On top of that, their team is constantly working on new innovation and features to help you better retain your customers and reduce churn with a couple clicks of the button. Shout out to Gordon Chandler, our main Recharge contact, as well as Dennis Newel on Recharge engineering who've helped our business really turn the tide and have a prospering and growing subscription business. Highly recommend!
We're glad to hear about your positive experience with the migration to Recharge! Thank you for the shout out to Gordon & Dennis!
- Ty Bailey | VP of Services