レビュー (1,912)

総合評価
4.6
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2021年11月27日

The support I received from Joey when I was having access problems was fantastic. He was so prompt and offered a number of helpful solutions to get me quickly back up and running (and on a holiday on top of it!) Big thanks to Joey and the entire support team!

Amanda Evanston Art
アメリカ合衆国
アプリの使用期間:1年以上
2022年4月6日

I began using Recharge when I migrated over from WooCommerce to Shopify. Recharge customer service has been nothing short of amazing, replying so quickly no matter the day. Seriously, their customer service is unmatched. Highly recommend recharge from those who are beginners to using Shopify plugins, all the way through experts!

Chalk Warrior
アメリカ合衆国
アプリの使用期間:1年以上
2021年3月22日

I have utilized ReCharge at two different companies now, both with major success. The software itself is simple, straightforward, and able to really open up a major revenue channel if utilized and executed properly. My only suggestion would be to add more customization options for customers and on the backend for developers. For example - we have a minimum 90-day commitment which works well for us, but the only way to prevent a customer from stretching out a 90-day commitment to a much longer period is to not offer the ability for them to edit at all and email our team. It would be great if you could add commitment terms that unlock customization abilities for subscribers automatically.

Vitality Institute Professional
アメリカ合衆国
アプリの使用期間:1年以上
2020年11月28日

Easy setup, simple to define subscription rules and types. Definitely worth the money. The customer service is also on point and very responsive.

NOLEO
アメリカ合衆国
アプリの使用期間:1年以上
2021年5月4日

ReCharge is great. What's even better is their customer support when you run into an issue. Isidora had a solution for every problem I brought to her. If there wasn't a solution, she forwarded it on as a suggestion to the product team. Definitely appreciate the level of support for an integrated app like ReCharge.

No Cow
アメリカ合衆国
アプリの使用期間:1年以上
2021年3月9日

We have been using this app for more than a year now and are very happy with it. When you need support, provide as much information as you can. The first rep we encountered wasn't as knowledgeable but another rep stepped in and provided a solution.

Super Antioxidant + Vitamins + Electrolytes
ニュージーランド
アプリの使用期間:1年以上
2021年8月3日

Damien R was very helpful and so efficient! We needed a shipping charge updated for existing subscribers and the request was resolved quickly and painlessly! Thank you!

BioSteel US
アメリカ合衆国
アプリの使用期間:1年以上
2022年9月19日

The launch team is amazing, and it's a breeze to set up and work on the back end.
I am really happy with my decision to use Recharge as my subscription app.

The Skintessa | Higher Self Beauty
アメリカ合衆国
アプリの使用期間:1年以上
2023年4月18日

It's done about half of what I expected it to. I switched to it from Bold Subscriptions V1 which was pretty awful. I was thinking that since ReCharge was the market leader, it would be better, but it's just given me different problems. Many of our subscribers didn't make it over, there's a lot of duplication of subscriptions on the ones that came over, and generally I still don't think the portal aspect is working. Also, despite being natively within the Shopify checkout now, it does not work with Local Pickup and Local Delivery functionality.

Chalet
アメリカ合衆国
アプリの使用期間:1年以上
Rechargeが返信しました 2023年5月10日

Thank you for your feedback. We aim to be the best platform to help merchants maximize the value of their customers, and feedback like yours ensures we are providing the best solutions on the market.

We’re sorry to hear you had trouble with your migration & tool accessibility. We have brought this to the attention of our team and will investigate further.
- Ty | VP of Services

2021年2月26日

Some of the best customer services that is out there, they helped me migrate from another subscription app!

Grill Your Ass Off
アメリカ合衆国
アプリの使用期間:1年以上