Recharge Subscriptions

We updated our shipping terms and April M was super helpful in updating all of our existing subscriptions. They were faster to respond than expected and we had resolution within an hour or two.

Katy was very helpful, she was unable to duplicate my problem but she went in and update the information I was having issues with. Then asked me to reach out if the problem continues.

UPDATE: Customer service was great and was able to resolve the refunding issue we had (i.e. issuing the refund thru Shopify's dashboard doesn't initiate the refund, so be sure to issue the refund thru the Recharge/Stripe/3rd Party app!) George was awesome and even reimbursed the couple of dispute fees we had. Other than the refund issue, this app has worked great for us and it was very easy to set up.

Always have a great experience with their CS answering my questions quickly and thoroughly. They always follow up and ensure I am satisfied with their support. Could not recommend more!

Malik's exceptional assistance made resolving my issue incredibly easy and seamless. His prompt and efficient support truly exceeded my expectations. I am highly impressed with the level of service I received. Thank you, Malik!

Stefan M. was extremely helpful in making the migration into recharge a seamless process! Excited to get things rolling on the new platform.

I love how this app truly acts like an automated subscription! Our team does not have to manually enter in orders anymore! If I have a question about an updated feature, I can easily e-mail tech support and they fix the problem for me . . . quickly! Erica was great at assisting us!

Hi, recharge is an excellent app and service that makes it simple to easily manage subscriptions. Moreover, the support team at recahrge are fantastic! I have had only the best support from their support staff, they are professional, reliable and swift!

I received great and friendly customer support from Meredith. I really appreciated her quick response to my issue. She was very patient as we worked together on answering my problem. Thank you!

The technical support team thoroughly gets in-depth in helping us resolve our Recharge concern. They provided us with a lot of files that are very helpful. Thank you so much for helping us out!