レビュー (1,912)

総合評価
4.6
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
編集日:2021年7月1日

Sydney just gave me the best customer service ever, I have to say I am more than impressed as she was fast, polite and to the point. I have my issue solved in minutes!!! The rest of Shopify companies should learn from the team at Recharge as they are simply TOP

LaPatataInteligente.com
スペイン
アプリの使用期間:約1年
2021年7月22日

I had a great experience this morning with recharge chat support! Snežana A. went above and beyond in helping a new user navigate all the questions I had and any issues I was having with my subscription service. You are very lucky to have a representative like Snežana A.

The Caterpillar Tree
アメリカ合衆国
アプリの使用期間:約1年
2021年9月14日

Very helpful resolving my issue of removing some unneeded code on the login screen. Also timely in response.

SoulKu
アメリカ合衆国
アプリの使用期間:約1年
2023年6月20日

From onboarding to support, Recharge has been a great tool for our subscription-based business. Support is outstanding and they are able to prioritize tasks when multiple requests are submitted—a rare feat for a Shopify app. There are cheaper solutions out there, but with Recharge you get what you pay for. As long as they continue providing excellent support and best of class subscription features, we'll be customers.

Honest History
アメリカ合衆国
アプリの使用期間:約1年
Rechargeが返信しました 2023年6月27日

Thank you for the kind shout out to both our app and the support team behind it!

- Ty | VP of Services

2023年4月3日

Does what it says and we have been very happy so far and the team has been accommodating with helping us grow our subscription program.

Dermelect Cosmeceuticals
アメリカ合衆国
アプリの使用期間:約1年
Rechargeが返信しました 2023年5月10日

We are glad to hear that you've had a positive experience with Recharge thus far. Thank you for the five stars!
- Ty | VP of Services

2022年5月19日

During the pandemic we wanted a quick and affordable solution to add a subscription service to our coffee website, we were recommended Recharge and have been delighted at how it's increased our direct to consumer business. On initial set up, we hadn't achieved full integration with our customers' regular accounts but the Recharge Support team were brilliantly responsive and helpful. I dealt with the same agent throughout and she went above and beyond to help us get the fix we needed and optimise the associated webpages and email notifications. An unexpectedly personal and great customer service experience.

Raw Bean Coffee
イギリス
アプリの使用期間:約1年
編集日:2021年10月6日

I use the app for a monthly ribbon subscription box and it is so easy to navigate. Help response times are super fast and reps are so helpful!!

YiaYia's Nook
アメリカ合衆国
アプリの使用期間:約1年
2023年9月13日

There have been lots of subscription apps popping up lately and Recharge definitely is on the pricier side. However, it is by far the most robust/enterprise level products out there and there continue to be product improvements. Their customer support is always knowledgeable as well. If you're a business that wants to scale your subscription offering and will likely need a software that's flexible enough to be customized to your needs, then Recharge is your best bet.

Viva Raw
アメリカ合衆国
アプリの使用期間:約1年
Rechargeが返信しました 2023年9月17日

We really appreciate your feedback. I'm glad to hear that you've had a positive experience with Recharge!
- Ty Bailey | VP of Services

2021年8月15日

I have asked a lot of questions, and they have been very helpful! Would recommend them for anyone you needs a subscription form of payment.

My Loxxi
オーストラリア
アプリの使用期間:約1年
2021年7月27日

Fantastic app and great support, thanks very much! The subscription works really well and can be customized, also Tigist has helped a lot with support

NutriPaw
イギリス
アプリの使用期間:約1年