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Nena provided me with timely and efficient support and was very friendly and polite :-)
We're glad to hear you've had a positive experience with Recharge. We appreciate the review!
- Ty Bailey | VP of Services
I've been using Recharge for a while now, and have always had a positive experience. In the last few days, I have been experimenting with some slightly more complex elements within the page designs and was stumbling at getting my subscription app to work correctly with Recharge. However, I reach out to their support team and was helped every step of the way by Eduardo who personally helped me fix the issue that was arising. Clearly, Eduardo offered some out-of-scope support which I massively appreciate.
Thanks!
App is amazing. The one support situation we needed help with was handled so fast with awesome communication. We are big fans. Thank you!!!!
ReCharge allowed us to setup a monthly subscription to our PDF pattern offer. The cost is not negligible, but the service is on point, no other app offers the same level of functionality. Also, the customer service never disappointed us, they always responded quickly and managed to solve our issues. (Shout out to Nikola who just helped us on a huge problem, which turned out to be our fault)
this app has great customer service and customizability. their team went above and beyond to assist us in changing our UX
Big help in sales and analytics. Customer support is actually helpful too! Looking forward to moving forward w/ them for a while!
Recharge is easy - setting up a regular customer base for a solid proportion of your monthly sales makes life easier for us and for the customer.
Excellent App to increase ACV. The customer service is also GREAT! Matt made sure to take care of all our concerns. A++
Thomas is the MAN he really helped me out fast. Like freaky fast, faster than Jimmy Johns.
Thank you so much for leaving a review and giving a shout out to Thomas!
- Ty Bailey | VP of Services
Nigel S. was great! Top-notch! Easy to work with, responsive, helpful and communicative. Thanks for the great service!