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Very helpful resolving my issue of removing some unneeded code on the login screen. Also timely in response.
From onboarding to support, Recharge has been a great tool for our subscription-based business. Support is outstanding and they are able to prioritize tasks when multiple requests are submitted—a rare feat for a Shopify app. There are cheaper solutions out there, but with Recharge you get what you pay for. As long as they continue providing excellent support and best of class subscription features, we'll be customers.
Thank you for the kind shout out to both our app and the support team behind it!
- Ty | VP of Services
Does what it says and we have been very happy so far and the team has been accommodating with helping us grow our subscription program.
We are glad to hear that you've had a positive experience with Recharge thus far. Thank you for the five stars!
- Ty | VP of Services
During the pandemic we wanted a quick and affordable solution to add a subscription service to our coffee website, we were recommended Recharge and have been delighted at how it's increased our direct to consumer business. On initial set up, we hadn't achieved full integration with our customers' regular accounts but the Recharge Support team were brilliantly responsive and helpful. I dealt with the same agent throughout and she went above and beyond to help us get the fix we needed and optimise the associated webpages and email notifications. An unexpectedly personal and great customer service experience.
There have been lots of subscription apps popping up lately and Recharge definitely is on the pricier side. However, it is by far the most robust/enterprise level products out there and there continue to be product improvements. Their customer support is always knowledgeable as well. If you're a business that wants to scale your subscription offering and will likely need a software that's flexible enough to be customized to your needs, then Recharge is your best bet.
We really appreciate your feedback. I'm glad to hear that you've had a positive experience with Recharge!
- Ty Bailey | VP of Services
I use the app for a monthly ribbon subscription box and it is so easy to navigate. Help response times are super fast and reps are so helpful!!
I have asked a lot of questions, and they have been very helpful! Would recommend them for anyone you needs a subscription form of payment.
Fantastic app and great support, thanks very much! The subscription works really well and can be customized, also Tigist has helped a lot with support
Great App and great support. We use Recharge in 5 Shopify Stores and it works fine. Also the support is very friendly!!!
Very easy to setup the app to work, but due to the way our site was designed, we needed some custom functionality. The customization in the app is quite limited so we needed some assistance - we contacted Recharge support and they directed us to their merchant dev program, where we ended up finding Nick from e-shop Genius. They helped us setup the app to function exactly as we wanted, and all for free! Nick was very responsive to our questions.