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Rep was patient and great to work with!
It makes our day to hear from happy merchants like you—thank you!
- Ty Bailey | VP of Services
Juan was very helpful in getting my issue fixed.
We appreciate the review - and the shout out to Juan!
- Ty Bailey | VP of Services
I got Recharge primarily for the RechargeSMS capabilities and it has been an atrocious user experience both as a customer and for my customers. The RechargeSMS does not work.
There is nothing on the onboarding process about needing to be on Twilo before setting up workflows. And you have to fill out a spreadsheet instead of inputing your information into a website to do so.
My customers were ...
I signed a contract with Recharge and came to find out just a couple days later during our first implementation call that the app would unfortunately not work with my store's existing membership/discount system. I immediately reached back out to my sales rep to see if there was a way to make it work, and when there wasn't, I asked them to cancel the contract. They have refused and are charging me ...
Thank you for sharing your feedback. We’re sorry to hear about your frustration regarding the terms of your agreement. Our team always aims to be transparent about contract ...
Recharge Support are really quick to respond and provide clear, concise assistance.
We are glad to hear you've had a positive experience! Thank you for the review!
- Ty Bailey | VP of Services
Great support!!!
Your feedback means the world to us—thanks for being part of the Recharge community!
- Ty Bailey | VP of Services
When looking to implement a new subscription service, Recharge stood out among the rest. From the start to implementation, it was 5 star service and help. Vinse was amazing at onboarding us and was there every step of the way. We're excited to continue to grow our subscriptions with Recharge.
We appreciate your feedback and the five star review!
- Ty Bailey | VP of Services
Really appreciate the support that Recharge provides, Malik and Brian specifically have been great to work with. Of course, Recharge also works seamlessly with Shopify and provides a pretty dang good customer experience.
Thank you so much for the review - and the shout out to Malik & Brian!
- Ty Bailey | VP of Services
Recharge app meets our requirements in terms of the subscription model. We had a smooth implementation with the Recharge team, and all our technical concerns were addressed with the help of Vinse Ridenour, our dedicated Implementation Engineer, and Braxen McConnell, our Account Executive.
Recharge is highly recommended as one of the Ecom tech stacks, especially since it’s fully integrated with ...
We appreciate you taking the time to leave a review!
- Ty Bailey | VP of Services
Phenomenal app for subscriptions with great support.
We’re happy to hear Recharge is working well for your store. Thanks for sharing!
- Ty Bailey | VP of Services