レビュー (1,912)

総合評価
4.6
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2022年4月7日

The support was awesome and quick! Needed some help with Recharge and Shopify integration and I was given a clear instruction and assistance.

Teestimony Brand
アメリカ合衆国
アプリの使用期間:1年以上
2021年3月14日

Alicia J. with ReCharge was so helpful! She replied to me over the weekend, when I didn't expect to hear back until Monday. Not only did she quickly help me out, she confirmed everything was working on Sunday morning! Before I even logged into my laptop, she had proactively checked my account to make sure the changes were made effective. I love ReCharge and have had nothing but success using this application! 12/10 would recommend.

Copper Paws
アメリカ合衆国
アプリの使用期間:1年以上
2021年7月22日

Alicia and Matt from Recharge were super helpful in getting me set up with payment and checkout for my Shop. Thank you so much!

Thriving Bites
アメリカ合衆国
アプリの使用期間:1年以上
2022年4月1日

Recharge is a dependable subscription app for Shopify stores. Customer support including Hazel and Robert are great. You can tell Recharge is listening to feedback and working to implement solutions to issues encountered.

The Coffee Bean & Tea Leaf® Online Store
アメリカ合衆国
アプリの使用期間:1年以上
編集日:2021年7月8日

Troy is amazing and incredibly helpful! He knew exactly how to help me and was very thorough with his instructions. He responded fast to my inquiry and I could not be more grateful! ReCharge has excellent customer service overall and has been incredibly helpful when we need to update things in our system. They are happy to set up calls with us for extra assistance and help our business run successfully.

Leaf'd Box
アメリカ合衆国
アプリの使用期間:1年以上
編集日:2021年10月7日

Tigist from Customer Service was very helpful resolving a product sync issue we had after making changes to the product in the catalog made it unavailable for recurring subscription orders. This is a great product! We wish it was able to charge in multiple currencies: something that currently forces us to manage multiple Shopify stores for subscriptions in multiple countries. Otherwise very good.

DrinkPartake-US
カナダ
アプリの使用期間:1年以上
2023年12月25日

Duska was of great help and resolved the issue in a timely manner

Shankara Skincare
アメリカ合衆国
アプリの使用期間:1年以上
Rechargeが返信しました 2024年1月2日

Thank you for taking the time to leave a review - and for the shout out to Dushka!

- Ty Bailey | VP of Services

2023年4月14日

customer service is great!! They walked me through all my questions and updated some of my features. This truly is a great app. I'm so glad I found them.

Sulina Shop
アメリカ合衆国
アプリの使用期間:1年以上
Rechargeが返信しました 2023年5月10日

Thank you for the shout-out to our support crew and for your positive feedback. We're glad you found us, too!
- Ty | VP of Services

2021年10月18日

I had a question about the amount of charge retry's a customer would have before their card wouldn't be charged anymore- and after those tries max out if I had to manually retry their purchased order for them. I received my answer right away from great customer service with large detail

Drink Rumble
カナダ
アプリの使用期間:1年以上
2024年1月26日

Excellent customer support, huge thanks to Christian that has done an amazing work!

Pacha™
フランス
アプリの使用期間:約1年
Rechargeが返信しました 2024年1月29日

Thank you for the review and the shout out to Christian!

- Ty Bailey | VP of Services