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Excellent customer service! Kiki from Recharge was amazing and helpful in answering my question.
Thank you for taking the time to leave a five star review!
- Ty Bailey | VP of Services
I use this app for monthly subscriptions on our website. It is user friendly and even when there is something I don't know how to manage, their support team is prompt and very helpful.
Great App and great support. We use Recharge in 5 Shopify Stores and it works fine. Also the support is very friendly!!!
Very easy to setup the app to work, but due to the way our site was designed, we needed some custom functionality. The customization in the app is quite limited so we needed some assistance - we contacted Recharge support and they directed us to their merchant dev program, where we ended up finding Nick from e-shop Genius. They helped us setup the app to function exactly as we wanted, and all for free! Nick was very responsive to our questions.
I had an issue with a missing contract, and Sean G. was friendly and quick to resolve the issue for me and get the user's information added. Anytime I have needed to reach out to Recharge for assistance, their agents have consistently been pleasant and knowledgeable.
We appreciate the kudos - especially the shout-out to Sean G! Our support staff works hard to model our core value of empathy in all our merchant interactions.
- Ty | VP of Services
Appli très intuitive, équipe très réactive. Le service support répond en général dans la journée, vraiment top!
This app is great - makes subscriptions easy to manage and their support team is very helpful and responsive. Highly recommend.
I've been working hard at setting up my Shopify business and my products require customizations to how subscriptions are handled. I had a few issues that I ran into but the Recharge team provided fantastic support in helping resolve them. Adam was great in following up and was happy to go on the journey of figuring out what my issues were and how to get them fixed. Great customer service!
Great product and customer service! Kiki helped me out quickly.
Thank you for the five star review - and for the shout-out to Kiki! We're glad to hear that you've had a good experience with Recharge.
- Ty Bailey | VP of Services
Mallory C. was very helpful with my request for information. She responded very quickly and provided exactly the information I was needing. Great job!
Mallory is a rockstar! Thank you so much for your kind words and positive review. We're glad your experience with Recharge has been five-stars.
- Ty | VP of Services