Recharge Subscriptions , 1,728件のレビュー

総合評価
4.5
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2021年12月20日

Helpful customer service. They went above and beyond to find a solution to my use case! I use them for both pre-paid and recurring subscriptions.

Tekuno
アメリカ合衆国
アプリの使用期間:2ヶ月
2021年11月17日

Received good support with an issue after custom theme install which solved my problem very quickly. Only reason I'm giving 4 stars is because a little bit of code was left on a theme file which I had to clean up. Other than that a very positive experience.

Koru Nutrition
ニュージーランド
アプリの使用期間:約4年
編集日:2021年6月30日

Everyone was extremely responsive and helpful with solving a few issues we were having. I am happy with the service.

Ava's Pet Palace
アメリカ合衆国
アプリの使用期間:2ヶ月
2022年2月8日

I had a very good and effective customer service experience. Really supportive and fast. Problem was solved

Om Deli
ドイツ
アプリの使用期間:2ヶ月
2023年2月16日

Absolute garbage. Where to even begin? Save yourself a LOT of headaches and don't come anywhere near this horrendous app.
Horrendous functionality, horrendous support, horrendous documentation. Absolute joke but not funny.

Aria Lattner
アメリカ合衆国
アプリの使用期間:約4年
2022年4月6日

I had a really good experience with this app. Support is always extremely responsive and helpful. Like it a lot more than what else is available.

SUBI
カナダ
アプリの使用期間:2ヶ月
2022年8月2日

We're not in love with the ReCharge app. It's a bit non-intuitive and wonky for customers to easily make changes. Seems most can not figure out how to log in to their accounts. I WILL say that we've recently had an issue that we have been dealing with ReCharge Customer Support, and they have been fabulous. Specifically Zachary and Hector. Prompt, efficient, and effective has been their troubleshooting. They're exemplary.

gfJules
アメリカ合衆国
アプリの使用期間:約5年
2022年5月12日

I love this app, everything was simple to install and I love how it looks on the store. Customer service is top notch as well- highly recommend!

Gift The Gospel
アメリカ合衆国
アプリの使用期間:2ヶ月
編集日:2021年8月6日

Great experience so far, Evangeline on the ReCharge Support team was extremely helpful! We had a non-standard issue, and she truly went above and beyond to make the app work for our business

Joe 2.0 Coffee
アメリカ合衆国
アプリの使用期間:2ヶ月
2021年10月19日

We just launched Recharge on our store and it was not easy because of our ERP system. We had to tweak the migration plan due to this but Vinse Ridecour has helped us so much and the launch was successful. He was very responsive, knowledgeable, and we're very happy he was our launch engineer! He responded to our emails no matter what time of the day, even on his vacation. Thank you so much! It was the best support experience!

49th Parallel Coffee Roasters
カナダ
アプリの使用期間:2ヶ月