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Every time I have needed help, they have really made sure to address the issue and provide excellent support. Vuk really helped a lot with one of the issues we were having with our workflows, but Vuk made sure to resolve the issue.
Overall we are very pleased with Recharge. It does require some knowledge to be able to navigate the app. Their support has been great whenever we needed help!
Definitivamente, la mejor solución para ofrecer suscripciones en tu tienda online, Funciona bien en México siempre y cuando tengas Stripe o Paypal como pasarela de pago. El equipo de Recharge es muy profesional y el seguimiento y soporte que dan es increíble. Lo único malo es que TODA la comunicación con ellos es en inglés (videollamadas y correos) sería buenísimo que tuvieran un representante que hable en español.
5 star for CX. Had a few questions around analytics and reporting discrepancies, and Alex M was very was and very efficient with his support.
We have literally just got started with this app, so its a little early to comment on the ROI/effectiveness, but, Diana from support was so absolutely amazing with the onboarding process we just had to give it 5 stars! Since leaving this review we have relied heavily on ReCharge's support, yet again Malcolb was utterly outstanding! Thank you
Great app, easy to use. The support team was really helpful and quick to respond when I needed some help!
Great app very helpful for my business.
Thank you for taking the time to leave a five star review!
- Ty Bailey | VP of Services
Best customer support I've received in a long time! The team helped me set up my subscriptions initially, and is always the first people I contact when I have an issue I can't figure out. This week Dora worked with me to fix a glitch, and was super patient explaining the issue to me so I'd understand. Highly recommend!
With many thousand products to go live Milica was very helpful with our onboarding. Thanks for your help.
Patrick helped me understand how gift cards can and cannot be used with my subscription products. Thank you!