Recharge Subscriptions

Every time I have an issue with shopify regarding customers subscription, the team has been very attentive with an easy and straight forward explanation and directions for the company and for the customers. Elijah has being very very helpful and professional, offering an instant and accurate reply. I am very satisfied overall with your customer attention.

Very good support by Denis R. Helped fast and helped with every question I had and fixed all problems.

Byron C. has helped me a few times already and has done a great job each time. I'm pretty sure each time was towards the end of the week on a late Thursday or Friday.I figured I would get a response on the following Monday since it was the weekend and that's what happened. I really appreciate the response. They always seem to go above and beyond!

Support staff was super helpful and informative. Stuck with of dev team from integration to launch. We hope to see this level communication continued as we progress.

John Muhlenberg gave us the best customer success experience ever! Give this man a promotion. We had to migrate our subscribers from an off-shopify platform which was a huge pain, but John was extremely patient and supportive throughout the whole process. 10 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Jairus did a fantastic job of onboarding and migrating. Thanks for the assistance.

We had the best support throughout the setup and migration process, thanks to Jairus. He provided excellent advice and valuable insights, ensuring a smooth transition for our business. Highly recommend his expertise!

We had a strange problem with orders getting stuck in Pending. Kiki from Tech Support was really excellent- she followed up with their development team to resolve the problem, and checked in with me multiple times after it had been fixed to make sure there were no further problems. Very impressed.

Good customer service,The support helped me to fix the problem just in a few hours. Generally happy with the app

We just launched on Recharge and the support was great. Even after launch...our growth account manager helped us solve issues that came up and was super responsive.