レビュー (1,912)

総合評価
4.6
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2021年9月21日

I use this app for my subscription products. I have an issue with getting my widget on my store, I contacted Recharge and Mary responded in a very timely matter and fixed my issue. I'm very please with this company.

Pens.surprises
アメリカ合衆国
アプリの使用期間:5ヶ月
2022年3月12日

Great customer service, someone was able to assist me within a couple hours and solved all my issues. I'm beyond satisfied with the service and the App itself.
Thank you!

Roll Up
カナダ
アプリの使用期間:5ヶ月
2023年9月19日

Excellent onboarding service by Hoa. His knowledge of Recharge and what we needed helped to navigate us through setting up a new store in Shopify but also in bringing over legacy subscriptions from Woo. Thanks Hoa and the Recharge team for everything.

Muenster Pet
アメリカ合衆国
アプリの使用期間:5ヶ月
Rechargeが返信しました 2023年10月2日

Thank you for taking the time to leave a review of your experience with Hoa. We are glad to hear that our team was able to facilitate getting your store up and running.

- Ty Bailey | VP of Services

2023年7月2日

We have been using the app for the last 5 years. Mostly it has been fine although the layout of the webpage is confusing if you need to make changes to customers subscriptions. However with the recent announcement of a 400% price increase on the standard plan, which seems rather excessive... greed much? we will be looking elsewhere. We are only a small business and there is not a lot of margin in the subscription boxes that we offer.

Geostuff.com.au
オーストラリア
アプリの使用期間:9年弱
Rechargeが返信しました 2023年7月3日

We’re sorry to hear this feedback. We did not make this decision lightly, and the change will not impact your business until January 1, 2024. If there is anything we can do in the meantime, please reach out to our team.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

2023年7月26日

Good app, good customer service - made it very easy to improve revenue for our store & I will continue to use

Kratus
アメリカ合衆国
アプリの使用期間:5ヶ月
Rechargeが返信しました 2023年7月31日

Thank you so much for taking the time to leave us a five star review! We appreciate the shout out to our hardworking Support team.
- Ty | VP of Services

編集日:2021年11月13日

Such an easy app to use, and the support is awesome! AJ was soooo helpful and fast. I'm super excited to start using this app to help me scale my subscription box company (LaLa Horse). 2021-11-13 Update... Today Tigist helped me with a few questions I had and the service was so fast and helpful. I just can't say enough great things about this app and this team!

LaLa Horse LTD
アメリカ合衆国
アプリの使用期間:5ヶ月
2021年12月13日

The customer support has been great, responsive and helpful. App does pretty much everything it claims to do.

Simple Promise™
シンガポール
アプリの使用期間:5ヶ月
2023年5月23日

Been with them for a few years now across a couple of brands and makes navigating the tricky Amazon platform much easier. 10 x better than uploading spreadsheets. Everything seamlessly integrates with Shopify so sales are all in the same place. Customer services are really on it too. Shout out to Vuk!

Barbarossa Brothers
イギリス
アプリの使用期間:5ヶ月
Rechargeが返信しました 2023年5月29日

We are so glad you're enjoying your experience with Recharge. Thank you for taking the time to leave a review - and for the shout out to Vuk!
- Ty | VP of Services

編集日:2021年8月26日

The overall app experience is pretty straightforward and easy to use. I do wish there were more robust analytics functionalities but I believe the team is working on that. In terms of service, Gordon has been great in being proactive on how to get our store up and running. We are anxiously waiting for recharge sms for non Shopify Plus stores!

Dirty Labs
アメリカ合衆国
アプリの使用期間:4ヶ月
2023年10月4日

super app and customer service really good

CÉLESTE
フランス
アプリの使用期間:4ヶ月
Rechargeが返信しました 2023年10月16日

Thank you so much for the five star review and the shout out to our support team!

- Ty Bailey | VP of Services