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Great customer service from Renata V. Helped me get my store and subscriptions up and running in real-time and I didn't have to wait for an email back.
Support has been great -- Juan, Jon, and Terrell have all been so prompt and helpful! The chat support is very responsive.
Juan was great and explained everything well. Very helpful and kind. He was through in explaining everything that I needed to navigate the app.
I used this app for my subscription orders solution. Still learning to use it but the help docs and support is amazing. No wonder the reviews are so good.
By far the best subscription app on the market. Really excited about the upcoming feature releases - fantastic product and support!
We are very glad to hear that you've had a positive experience partnering with Recharge as your subscription solutions provider.
- Ty Bailey | VP of Services
Very helpful. I was able to resolve my issue right after our email thread. Thanks again for the help!
Thank you so much for your review. We're glad that our support team was able to assist in making Recharge a success for your subscriptions.
- Ty | VP of Services
Great service as always and they are super speedy to action requests.
Thanks team! I am always requesting bulk updates and they work super quickly and are great at managing expectations
Support was very helpful with fixing our widget! Brian Nguyen is the . Thanks so much!!!!!!!!!!!!!
Recharge is great! And the support team is also wonderfully responsive, shout out to Erica! The only thing that could make it better is if all the apps and Shopify could all communicate well, we had to make a few tweaks/workarounds to get local delivery working with subscriptions. Overall, really great product.
Recharge support is fantastic and it's been my default recommended subscription solution.
The few times we've needed to get in contact about our migration to the new version, pricing concerns or API issues they've always been quick to help. Their product does everything we need and their API has allowed us to integrate our subscription data in to other systems.