レビュー (1,901)

総合評価
4.6
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2023年11月16日

I had several questions about rescheduling orders and integration of a new Shopify theme with the Recharge App. Jaden W. took the time to walk me through everything I needed to know without rushing through the process. Lots of info to process but an excellent support experience.

Sir Wilfred's Coffee of Maui
アメリカ合衆国
アプリの使用期間:5年以上
Rechargeが返信しました 2023年11月20日

Thank you so much for the five star review! We're glad to hear about your experience with Jaden!

- Ty Bailey | VP of Services

2024年3月18日

Recharge has been a really effective service to use for selling subscriptions. Their support team is very responsive and helpful with our questions. There are some limitations with the service, but overall we've enjoyed using Recharge for over 5+ years!

fourtillfour
アメリカ合衆国
アプリの使用期間:4年弱
Rechargeが返信しました 2024年3月21日

We're so glad to hear about your positive experience. Thank you for sharing!

- Ty Bailey | VP of Services

2024年5月23日

Very helpful thank you

Nature's Select Houston
アメリカ合衆国
アプリの使用期間:4年弱
Rechargeが返信しました 2024年6月3日

We appreciate the five star review!

- Ty Bailey | VP of Services

2024年5月8日

The Recharge services my shopify store uses are ONLY automated services, and for years they only charged ~$40/month. In 2024 they have bumped it up almost $100 MORE a month for same AUTOMATED services. Holding their customers hostage as migrating to another program would be timely and annoyingly difficult.

Skinny Joe Co.
アメリカ合衆国
アプリの使用期間:2年弱
Rechargeが返信しました 2024年5月13日

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

2024年4月15日

Support was super helpful with multiple issues within the same chat. Very productive support session!

Force of Nature Meats
アメリカ合衆国
アプリの使用期間:4年以上
Rechargeが返信しました 2024年4月22日

We are glad to hear about your positive experience!

- Ty Bailey | VP of Services

2024年5月8日

I made a unique request and received impeccable service. Thank you.

8O
アメリカ合衆国
アプリの使用期間:3年以上
Rechargeが返信しました 2024年5月20日

Thank you for your review!

- Ty Bailey | VP of Services

2024年1月8日

Recharge Pro is a phenomenal app. We've used this integration for years and it has worked wonders for our website and managing our subscriptions. We recently need assistance in customizing some of our subscriptions for our 2024 initiatives and we had the pleasure of work with Bryan from their team who worked with us for several hours to get our entire back end set up and fully functional. Everything from the integration, the service, to the staff is 5-star!! Highly recommend using recharge and their services for your business.

Kibo Foods
アメリカ合衆国
アプリの使用期間:3年以上
Rechargeが返信しました 2024年1月16日

Thank you so much for taking the time to leave a five star review!

- Ty Bailey | VP of Services

2024年6月30日

Costumer support is top-notch!

Tooshies
オーストラリア
アプリの使用期間:3年弱
Rechargeが返信しました 2024年7月8日

Thank you so much for the shout out to our hardworking support team!

- Ty Bailey | VP of Services

2024年5月25日

great and fast customer service!

Underclub
アメリカ合衆国
アプリの使用期間:3年弱
Rechargeが返信しました 2024年6月3日

Thank you for your five star review!

- Ty Bailey | VP of Services

2023年12月15日

Mallory was super helpful with my particular issue. Not only did they understand exactly the issue I was explaining over chat, they took the time to fully vet the resolution and presented me with exact instructions to complete in my Shopify back end. Once I corrected the issue, Mallory stayed on the ticket and responded to let me know that the issue had been resolved from Recharge's perspective as well. Excellent, efficient service with a resolution completed within the initial contact. Keep up the great service!

I.E. Green Tea
アメリカ合衆国
アプリの使用期間:約4年
Rechargeが返信しました 2023年12月19日

Thank you for leaving a review and for the shout out to Mallory!

- Ty Bailey | VP of Services