レビュー (1,941)

総合評価
4.6
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2024年7月19日

Vinse was a fantastic resource while we were migrating; thanks again!

Splendid Spoon
アメリカ合衆国
アプリの使用期間:約1ヶ月
Rechargeが返信しました 2024年7月22日

Thank you for the review - and the shout out to Vinse!

- Ty Bailey | VP of Services

2024年6月24日

Great bot (which is rare). Turned over to quality customer support quickly. Very satisfied with the experience.

McGuire Chocolate Company
カナダ
アプリの使用期間:2年弱
Rechargeが返信しました 2024年7月1日

We appreciate the five star review!

- Ty Bailey | VP of Services

2024年3月20日

Our Shopify store have been using Recharge for a long time now, even before I took over as the team's e-coms guy. I've just gotten the Recharge team to switch us to the new checkout system and it's been great, so it's the right time for me to drop a review! It's easier for me to control, and it's a new clean look on our order confirmation pages. Customer service was amazing, thanks to Mariah and team!

Sarnies Coffee Singapore
シンガポール
アプリの使用期間:6年以上
Rechargeが返信しました 2024年3月21日

We appreciate you taking the time to leave a review and a shout out to Mariah!

- Ty Bailey | VP of Services

2024年4月23日

We have been using Recharge since September 2022 and are quite happy with it. Starting subscription business has definately been a great addition to our business. The app is working well. Its my impression that Recharge works continuesly to develop new functionality and improve performance, which is also important for us. Customer services are always very helpful and usually fast to reply. Now with European opening hours its even better. Thanks Nena for your help today.

Green Goddess
デンマーク
アプリの使用期間:2年弱
Rechargeが返信しました 2024年5月13日

Thank you for the five star review and all of your feedback!

- Ty Bailey | VP of Services

2024年6月17日

Great support from Juan C. with great explanations.
Quick replies and very good advice on the technical part.
I totally recommend :)

Mium Lab
フランス
アプリの使用期間:3年以上
Rechargeが返信しました 2024年6月25日

Thank you for the five star review - and the shout out to Juan!

- Ty Bailey | VP of Services

編集日:2024年12月6日

We've been using Recharge for our subscription needs and couldn't be more impressed. First off, their customer support is top-notch. Anytime we've had a question or needed assistance, they've responded promptly and with real solutions. It's reassuring to know they're there to support us.

The subscription service itself is excellent. We're on the regular tier, and it's been perfect for our needs. Managing subscriptions has never been easier, and our customers appreciate the seamless experience. Recharge's platform is intuitive and reliable, making it a breeze to set up and maintain subscriptions.

Moreover, Recharge consistently adds value. Their features are robust, and they're always improving the platform based on user feedback. We appreciate a company that listens and evolves with its customers.

Irving is great for customer support too. We really appreciate his work.

Forage Hyperfoods
カナダ
アプリの使用期間:2年以上
Rechargeが返信しました 2024年4月22日

We appreciate you taking the time to leave this review!

- Ty Bailey | VP of Services

2024年6月2日

I've used ReCharge for almost a decade, and when I compare it to new offerings on the market it legs behind. But what has caused us to finally leave is being abandoned by support multiple times in situations where their errors have caused over a grand in monthly losses. The support team does not offer timely or thorough product support once you are signed up. The lack of accessible easy analytics also creates a logitics nightmare for my shipping department. ReCharge is no longer the king-pin for subscription apps on Shopify, I urge new store owners to search elsewhere and try new apps willing to try harder to earn your money.

Bewilderment
アメリカ合衆国
アプリの使用期間:約5年
Rechargeが返信しました 2024年6月11日

Thanks for taking the time to share this feedback. I have been in touch with my team regarding your concerns.

- Ty Bailey | VP of Services

2024年7月8日

Kick ass service. Loved it

Nervitalize
アメリカ合衆国
アプリの使用期間:3年弱
Rechargeが返信しました 2024年7月15日

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

2024年1月19日

We have been users of ReCharge for a while, but just switched to use Bundles for our subscription and it simplifies everything. Our customers can now select what they want to receive every month based off what we have in stock, which is a real game changer. Irving from the Customer Service team was instrumental in making sure we had everything we needed and that the migration was a success.

Paint Plot Australia
オーストラリア
アプリの使用期間:3年以上
Rechargeが返信しました 2024年1月22日

Thank you so much for taking the time to leave a review!

- Ty Bailey | VP of Services

2024年6月24日

their customer service team (namely Kiki) went outside of their scope to provide assistance for our website. truly appreciative!

Dr. Will Cole
アメリカ合衆国
アプリの使用期間:1年以上
Rechargeが返信しました 2024年7月1日

Thank you for the shout out to the Support crew - especially Kiki!

- Ty Bailey | VP of Services