レビュー (1,948)

総合評価
4.6
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2024年8月2日

Poor customer service. AI automated response via email not clear help to get myself migrated over

Conscious Moss
イギリス
アプリの使用期間:約2ヶ月
Rechargeが返信しました 2024年8月5日

We appreciate you taking the time to share this feedback. We see you’re in conversations with our team now and we’re always interested in chatting to know how we can improve.

- Ty Bailey | VP of Services

2024年5月17日

The app and the service is probably the best in the market. It works really well and the setup is very easy. We are using it from years and we've never had a several issue.

But the best is the technical support: very skilled, and they are so fast to respond to every request! This is a very crucial aspect to consider when implementing a business critical solution like this one.

We're really satisfied with Recharge!

Caffitaly
イタリア
アプリの使用期間:3年以上
Rechargeが返信しました 2024年5月20日

We appreciate your feedback & review!

- Ty Bailey | VP of Services

2024年1月19日

We have been users of ReCharge for a while, but just switched to use Bundles for our subscription and it simplifies everything. Our customers can now select what they want to receive every month based off what we have in stock, which is a real game changer. Irving from the Customer Service team was instrumental in making sure we had everything we needed and that the migration was a success.

Paint Plot Australia
オーストラリア
アプリの使用期間:3年以上
Rechargeが返信しました 2024年1月22日

Thank you so much for taking the time to leave a review!

- Ty Bailey | VP of Services

編集日:2024年12月6日

We've been using Recharge for our subscription needs and couldn't be more impressed. First off, their customer support is top-notch. Anytime we've had a question or needed assistance, they've responded promptly and with real solutions. It's reassuring to know they're there to support us.

The subscription service itself is excellent. We're on the regular tier, and it's been perfect for our needs. Managing subscriptions has never been easier, and our customers appreciate the seamless experience. Recharge's platform is intuitive and reliable, making it a breeze to set up and maintain subscriptions.

Moreover, Recharge consistently adds value. Their features are robust, and they're always improving the platform based on user feedback. We appreciate a company that listens and evolves with its customers.

Irving is great for customer support too. We really appreciate his work.

Forage Hyperfoods
カナダ
アプリの使用期間:2年以上
Rechargeが返信しました 2024年4月22日

We appreciate you taking the time to leave this review!

- Ty Bailey | VP of Services

2024年7月19日

An easy implementation experience. Very grateful for the team that walked us through every step of the way with diligence. Excited for the stats to come!

Morgan Julia Designs
アメリカ合衆国
アプリの使用期間:25日
Rechargeが返信しました 2024年7月22日

Thank you for your feedback and five stars!

- Ty Bailey | VP of Services

2024年7月3日

Ola helped me so much but resolving my technical problems in a very quick manner. I appreciate the assistance!

Smidge®
アメリカ合衆国
アプリの使用期間:約4年
Rechargeが返信しました 2024年7月8日

We appreciate your review!

- Ty Bailey | VP of Services

2024年6月26日

Jenalyn got my problem solved really quickly — super glad to have switched over to ReCharge. My subscriptions are so much easier to manage now.

Everyday Explorers Co.
アメリカ合衆国
アプリの使用期間:3ヶ月
Rechargeが返信しました 2024年7月1日

We appreciate your five star review - and the shout out to Jenalyn!

- Ty Bailey | VP of Services

2024年1月8日

Recharge Pro is a phenomenal app. We've used this integration for years and it has worked wonders for our website and managing our subscriptions. We recently need assistance in customizing some of our subscriptions for our 2024 initiatives and we had the pleasure of work with Bryan from their team who worked with us for several hours to get our entire back end set up and fully functional. Everything from the integration, the service, to the staff is 5-star!! Highly recommend using recharge and their services for your business.

Kibo Foods
アメリカ合衆国
アプリの使用期間:3年以上
Rechargeが返信しました 2024年1月16日

Thank you so much for taking the time to leave a five star review!

- Ty Bailey | VP of Services

編集日:2024年11月26日

Recharge support is fantastic. We were with a smaller subscription management company prior and it might be days before we heard back from them. Recharge does a great job at prioritizing support tickets and replying promptly, even to low level issues.

Entry Envy
アメリカ合衆国
アプリの使用期間:10ヶ月
Rechargeが返信しました 2024年7月1日

We appreciate your feedback!

- Ty Bailey | VP of Services

2024年3月11日

If you run a subscription box business through Shopify, Recharge is the place to go. We have been using Recharge since 2016 and have had almost 0 issues or concerns. When there is a concern that arrives, they respond quickly. 5 Stars!

www.thewitchesmoon.com
アメリカ合衆国
アプリの使用期間:7年以上
Rechargeが返信しました 2024年3月21日

It's great to hear about your positive experience! Thank you for sharing.

- Ty Bailey | VP of Services