Recharge Subscriptions

Charged me 100$ per month for my subscription without my approval. Extremely dishonest company to long time customers. DO NOT USE.

The customer service team is amazing. Matt, specifically, gave me over-the-top great service until I fully understood the issue my customers were experiencing. The app is great. 4 stars only because access to the subscription portal for customers can be wonky if the proper settings aren't enabled from the get-go. Talk to a customer service person first : )

The application itself is very good when it comes to subscription type purchases. The only thing which's actually a negative is that when an "export" of cancelled subscription is made, it's given in "in full" As in there's no option to select the date for which you want the export to be given. Thanks.

So far the set up has been relatively easy. I would appreciate more visual instructions for setting things up. Breanna was super helpful and kind in answering my questions.

The app is a little bit confusing with its features - it's not as straightforward. However, the customer support is amazing and quick and resolved my query quickly 5 out of 5.

Great customer support from Kiki. Fast, resolved my questions without any fuss.

Easy to install. Nice sales and support team.
It would be nice if it worked better in Safari. No problems with Chrome

I never write reviews but I feel like I have to, in this case, as a warning to potential users. I wanted ReCharge to work. I've used others in this space and found them lacking. With the number of features ReCharge claims to have it felt like a no-brainer. Instead, to date, I've run into the following issues, causing us to lose revenue and customers: - ReCharge doesn't understand sales tax and ...

Helpfull customerservice. The features requested was not avaiable. However the customer service was quick to offer other tools.

I worked with Dora at Recharge to work out some customisations and she helped me get 3 tasks done within the first 24 hours. Super helpful!