レビュー (1,862)

総合評価
4.6
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2024年1月8日

Recharge Pro is a phenomenal app. We've used this integration for years and it has worked wonders for our website and managing our subscriptions. We recently need assistance in customizing some of our subscriptions for our 2024 initiatives and we had the pleasure of work with Bryan from their team who worked with us for several hours to get our entire back end set up and fully functional. Everything from the integration, the service, to the staff is 5-star!! Highly recommend using recharge and their services for your business.

Kibo Foods
アメリカ合衆国
アプリの使用期間:3年以上
Rechargeが返信しました 2024年1月16日

Thank you so much for taking the time to leave a five star review!

- Ty Bailey | VP of Services

編集日:2024年7月1日

Great app, runs very smoothly, intuitive to use and support staff are SO helpful, especially Roberto + Nena!

All About Kombucha
アイルランド
アプリの使用期間:約1年
Rechargeが返信しました 2024年4月8日

Thank you for taking the time to leave us a review!

Ty Bailey | VP of Services

2023年11月16日

I had several questions about rescheduling orders and integration of a new Shopify theme with the Recharge App. Jaden W. took the time to walk me through everything I needed to know without rushing through the process. Lots of info to process but an excellent support experience.

Sir Wilfred's Coffee of Maui
アメリカ合衆国
アプリの使用期間:5年以上
Rechargeが返信しました 2023年11月20日

Thank you so much for the five star review! We're glad to hear about your experience with Jaden!

- Ty Bailey | VP of Services

2024年2月6日

Best in the biz. We have had so much success with the Recharge Subscriptions app and just transitioned the app to our new Shopify 2.0 instance. We could not have achieved the growth or level of user experience on our D2C site without them, and the support team is always a pleasure to collaborate with.

NOKA
アメリカ合衆国
アプリの使用期間:約8年
Rechargeが返信しました 2024年2月12日

We're glad to hear about your positive experience with Recharge!

- Ty Bailey | VP of Services

2024年3月5日

We have been using recharge for quite some time now. The old pricing structure meant that they took a % of sales. The new pricing structure is still a % of sales plus an added monthly charge of £140 - this can quickly add up.

The email for the price increase justified this with the addition of new features - OK, that seemed fine.

The new features are at an EXTRA cost.

I'm not sure what happened with this company but i feel this is unjustified.

Maybe they were bought and the new owners thought they would ad these extra charges to recoup their initial investment as fast as possible.

I will be leaving recharge very soon which is sad due to the great service i used to receive.

I feel its a classic case of get customers by offering a good deal then sting them in the future by hiking prices. A sign of the times i'm afraid.

If you are reading this and want to avoid paying these awful charges then check out Appstle. Their pricing seems fair and benefits both parties involved.

SLEEPALPHA™
イギリス
アプリの使用期間:3年弱
Rechargeが返信しました 2024年3月21日

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

2024年4月1日

No way to get rid of this useless app and they have been charging me on the sly a $99 fee for months on end when I’ve removed all my products from their site months ago!

The Soap Scientist
アメリカ合衆国
アプリの使用期間:1年以上
Rechargeが返信しました 2024年4月8日

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

2024年3月27日

Great support team! Highly responsive and shows great follow-through with any issues.

Grounds & Hounds Coffee Co.
アメリカ合衆国
アプリの使用期間:5年以上
Rechargeが返信しました 2024年4月8日

We appreciate the review!

Ty Bailey | VP of Services

2024年3月20日

So happy swapping over to Recharge, right from the start the team has been helpful and our Implimentation manager Jairus was helpful from onboarding to going live. Knowing I can reach out 24 hours a day to the team if I have an issue is one of the biggest bonuses.

White Horse Coffee
オーストラリア
アプリの使用期間:約2ヶ月
Rechargeが返信しました 2024年3月25日

We're glad to hear about your positive experience with Recharge!

- Ty Bailey | VP of Services

2023年12月15日

Mallory was super helpful with my particular issue. Not only did they understand exactly the issue I was explaining over chat, they took the time to fully vet the resolution and presented me with exact instructions to complete in my Shopify back end. Once I corrected the issue, Mallory stayed on the ticket and responded to let me know that the issue had been resolved from Recharge's perspective as well. Excellent, efficient service with a resolution completed within the initial contact. Keep up the great service!

I.E. Green Tea
アメリカ合衆国
アプリの使用期間:約4年
Rechargeが返信しました 2023年12月19日

Thank you for leaving a review and for the shout out to Mallory!

- Ty Bailey | VP of Services

2024年1月31日

Recharge is a terrific app that has continued to improve. We've used this integration for years and it has worked wonders for our business and growing our subscriptions. Their customer support team is phenomenal as well. Everything from the integration, the service, the platform evolution, to the staff is top-notch. Highly recommend using this app and their services for your business!

MOSH
アメリカ合衆国
アプリの使用期間:3年弱
Rechargeが返信しました 2024年2月12日

We appreciate the five star review! We're glad to hear about your positive experience.

- Ty Bailey | VP of Services