Recharge Subscriptions

Convenient way to manage subscriptions for customers and increase business opportunities. Customer support has also been great so far!

Fast customer service. Randy was very helpful!

I've used ReCharge for almost a decade, and when I compare it to new offerings on the market it legs behind. But what has caused us to finally leave is being abandoned by support multiple times in situations where their errors have caused over a grand in monthly losses. The support team does not offer timely or thorough product support once you are signed up. The lack of accessible easy analytics also creates a logitics nightmare for my shipping department. ReCharge is no longer the king-pin for subscription apps on Shopify, I urge new store owners to search elsewhere and try new apps willing to try harder to earn your money.

Solid reliable app, lots of features that help keep customers happy plus excellent, responsive technical support.

Recharge has been a great partner for our business in helping us manage and build our subscriber base. They are always looking for new creative ways to offer more which I love! The support team is helpful and effective at problem solving when issues arise.

Great bot (which is rare). Turned over to quality customer support quickly. Very satisfied with the experience.

Recharge Subscriptions has been a great partner over the years! Their system and portal is extremely easy to use and has a lot of functionality packed in. I've never had an issue with it not working, so in terms of reliability 10/10.

My biggest complaint was that there was a lack of customization to their widget, but they just revamped it allowing you to customize it on so many levels. Props on listening to your clients!

Lastly, the reason for leaving my review is their customer support team. I had a really frustrating issue where my product gallery was not showing on my page and it seemed like the Subscription Widget was the cause, but their team stood by me and helped figure out that my theme was injecting some weird code that affected my product gallery. I'm greatly appreciative to Max S. and the developers who helped to figure this out.

Great support from Juan C. with great explanations.
Quick replies and very good advice on the technical part.
I totally recommend :)

I just love love love this APP! I installed this when I opened my store and it has been nearly seamless. If I can a question of concern, Customer service is very quick and thorough to resolve my issue. I will continue with Recharge as long as they suit my needs! Thanks so much!!!

I've had a great experience and the IT help is really actually helpful and I've always gotten quick responses, which I really appreciate. They helped with migrating from my previous platform and have been there with inquiries as my store has grown and I've updated my website etc.