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Recharge is GREAT! its the perfect option for any business with a subscription option. Fully customizable and lots of options. Customer service is super helpful as well!
Thank you for leaving a five star review! We're glad to hear about your positive experience!
- Ty Bailey | VP of Services
I wholeheartedly endorse this app for managing subscription payments on Shopify. The setup process is incredibly straightforward, thanks to the comprehensive documentation provided. The level of support offered is exceptional, and my experience with Nick from e-shop Genius only reinforced this positive impression.
During a theme update, I encountered a minor configuration issue with the app. Enter Nick, the expert from e-shop Genius, who not only promptly addressed the issue but also went above and beyond to ensure everything was running seamlessly. Kudos to Recharge Payments and E-Shop Genius for delivering an outstanding app and service.
We really appreciate you taking the time to leave us a review!
- Ty Bailey | VP of Services
We had a great experience with Jairus Streight, he was super supportive, and our onboarding process was smooth. I would highly recommend Jairus as your onboarding manager.
We just recharge to handle our entire business. They are constantly looking for ways to improve and have been very responsive to our needs.
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Impossible to cancel, unauthorized charges reoccur every month, any attempt to sto failed, had to escalate with Shopify, hopefully that would work
Thanks for taking the time to share this feedback. I have been in touch with my team regarding your concerns.
- Ty Bailey | VP of Services
Without a doubt the best subscription app on Shopify.
Still has space for improvement, specially in regards to the Bundles feature. However Recharge has improved a lot in terms of adding new features the last year.
We appreciate you taking the time to leave a review!
- Ty Bailey | VP of Services
Recharge has been a good app. There have been a few tiny glitches but the suppport team has been very timely with quick fixes and good communication.
If there were something to improve upon, more UX testing with "normal" users on customer side. Some of our customers are able to manage their subscriptions easily, but we still have a number who are confused and we help with our support team.
We appreciate your feedback!
Ty Bailey | VP of Services
Another victim of enshittification. Recharge increased monthly prices from zero to $100 and ruined what was a solid service.
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
- Ty Bailey | VP of Services
Recharge has been wonderful to work with. They are always providing great technical support and service and are always releasing new features. I really like working with them.
Thank you so much for taking the time to leave a review!
- Ty Bailey | VP of Services
Great app, really help us up our subscription game. Just had to deal with customer service and they got it all sorted on live chat. would highly recommend.
Thank you so much for the five star review!
- Ty Bailey | VP of Services