レビュー (1,904)

総合評価
4.6
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2023年11月16日

Recharge is GREAT! its the perfect option for any business with a subscription option. Fully customizable and lots of options. Customer service is super helpful as well!

Gear Pack
カナダ
アプリの使用期間:7年以上
Rechargeが返信しました 2023年11月20日

Thank you for leaving a five star review! We're glad to hear about your positive experience!

- Ty Bailey | VP of Services

2024年1月2日

I wholeheartedly endorse this app for managing subscription payments on Shopify. The setup process is incredibly straightforward, thanks to the comprehensive documentation provided. The level of support offered is exceptional, and my experience with Nick from e-shop Genius only reinforced this positive impression.

During a theme update, I encountered a minor configuration issue with the app. Enter Nick, the expert from e-shop Genius, who not only promptly addressed the issue but also went above and beyond to ensure everything was running seamlessly. Kudos to Recharge Payments and E-Shop Genius for delivering an outstanding app and service.

Perfect Period
アメリカ合衆国
アプリの使用期間:4年弱
Rechargeが返信しました 2024年1月16日

We really appreciate you taking the time to leave us a review!

- Ty Bailey | VP of Services

2024年5月1日

We had a great experience with Jairus Streight, he was super supportive, and our onboarding process was smooth. I would highly recommend Jairus as your onboarding manager.

Go-To Skincare
オーストラリア
アプリの使用期間:約2ヶ月
2024年3月21日

We just recharge to handle our entire business. They are constantly looking for ways to improve and have been very responsive to our needs.

History by Mail
アメリカ合衆国
アプリの使用期間:3年弱
Rechargeが返信しました 2024年3月25日

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

2024年5月11日

Impossible to cancel, unauthorized charges reoccur every month, any attempt to sto failed, had to escalate with Shopify, hopefully that would work

Southern Snacks
アメリカ合衆国
アプリの使用期間:約2年
Rechargeが返信しました 2024年5月20日

Thanks for taking the time to share this feedback. I have been in touch with my team regarding your concerns.

- Ty Bailey | VP of Services

2024年2月14日

Without a doubt the best subscription app on Shopify.

Still has space for improvement, specially in regards to the Bundles feature. However Recharge has improved a lot in terms of adding new features the last year.

Scentmore
デンマーク
アプリの使用期間:約2年
Rechargeが返信しました 2024年2月19日

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

2024年4月2日

Recharge has been a good app. There have been a few tiny glitches but the suppport team has been very timely with quick fixes and good communication.

If there were something to improve upon, more UX testing with "normal" users on customer side. Some of our customers are able to manage their subscriptions easily, but we still have a number who are confused and we help with our support team.

Alaska Gold Seafood
アメリカ合衆国
アプリの使用期間:2年以上
Rechargeが返信しました 2024年4月8日

We appreciate your feedback!

Ty Bailey | VP of Services

2024年5月21日

Another victim of enshittification. Recharge increased monthly prices from zero to $100 and ruined what was a solid service.

Inspired Coffee Merchants
アメリカ合衆国
アプリの使用期間:2年以上
Rechargeが返信しました 2024年6月3日

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

2024年3月18日

Recharge has been wonderful to work with. They are always providing great technical support and service and are always releasing new features. I really like working with them.

WellBefore
アメリカ合衆国
アプリの使用期間:2年以上
Rechargeが返信しました 2024年3月21日

Thank you so much for taking the time to leave a review!

- Ty Bailey | VP of Services

2024年3月15日

Great app, really help us up our subscription game. Just had to deal with customer service and they got it all sorted on live chat. would highly recommend.

BadHandCoffee
イギリス
アプリの使用期間:約2年
Rechargeが返信しました 2024年3月21日

Thank you so much for the five star review!

- Ty Bailey | VP of Services