レビュー (1,947)

総合評価
4.6
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2024年12月2日

PROS:
- Customer service is always very responsive and helpful. (Shoutout to Zachary!)

- Custom bundles and periodic subscriptions have substantially improved store metrics across the board.

- Analytics dashboard is easy to navigate and read at a glance.

- Good range of integration options with other softwares/apps/services.

CONS:
- Limited out-of-the-box customization for bundle interfaces. Colors and text can be changed, but changing the layout of the bundle UX interface itself requires coding experience or developer assistance.

- Tiered discounts on bundles (add more, save more) cannot stack with other product discounts regardless of settings, due to how Shopify prioritizes discounts.

Lumi Gummies
アメリカ合衆国
アプリの使用期間:8ヶ月
Rechargeが返信しました 2024年12月17日

We appreciate your feedback & review!

- Ty Bailey | VP of Services

2024年12月10日

Extremely easy to use and when you can’t figure it out, the customer service is quick and efficient. Very happy customer!

Wellements®
アメリカ合衆国
アプリの使用期間:約3年
Rechargeが返信しました 2024年12月17日

Thank you for the five star review!

- Ty Bailey | VP of Services

編集日:2025年1月27日

Even though there are several workflow exceptions that are hard to find and resolve the overall working of the app and the support team make this app worthwhile investing in. Sydney did a great job on the call and I'm very happy.

Artisans of Barossa
オーストラリア
アプリの使用期間:2年弱
Rechargeが返信しました 2024年12月17日

We appreciate your feedback and review!

- Ty Bailey | VP of Services

2025年2月3日

Malik was very helpful getting me the answer i needed on recharge!

Equator Coffee Roasters Online
カナダ
アプリの使用期間:5年弱
Rechargeが返信しました 2025年2月11日

Thank you for the review - and the shout out to Malik!

- Ty Bailey | VP of Services

2024年11月27日

It keeps evolving and the support is very good. Big shout out to Ola. Often I find with other support apps they have a Quick Look and then you get dropped if it’s too much effort. Ola kept at it and genuinely helped.

Edgcumbe Tea & Coffee Co Ltd
イギリス
アプリの使用期間:3年以上
Rechargeが返信しました 2024年12月17日

Thank you so much for the review - and the shout out to Ola!

- Ty Bailey | VP of Services

2025年1月28日

Always so helpful and quick to fix anything.

Seed Cycle Blend
ニュージーランド
アプリの使用期間:3年弱
Rechargeが返信しました 2025年2月4日

We are glad to hear about your positive experience!

- Ty Bailey | VP of Services

2024年11月19日

We've used Recharge for a few years, without a doubt they are the best Shopify subscription app. The product is frequently updated, and the support provided is quick, efficient, and genuinely helpful.

We recently merged two instances of Recharge together, and the support from the Migration Team was second to none - big shoutout to Alex M for all his (very patient) help.

Rare Tea USA
イギリス
アプリの使用期間:3年以上
Rechargeが返信しました 2024年11月25日

Thank you for sharing your experience!

- Ty Bailey | VP of Services

2024年11月22日

Nikola Went above and beyond and he fixed my issue that has been going on for about two months. I have nothing but good things to say about him. I highly recommend him. Thank you so much for your help Nikola!

Longevity Farms
アメリカ合衆国
アプリの使用期間:12ヶ月
Rechargeが返信しました 2024年11月25日

Thank you for the five star review & shout out to Nikola!

- Ty Bailey | VP of Services

2024年12月13日

Jaden is such a great support! So thankful being supported by him/her! Helped me with multiple issues and guided me through properly. Thanks again Jaden!

Bloom Better
カナダ
アプリの使用期間:約1年
Rechargeが返信しました 2024年12月17日

Thank you for your review - and for the shout out to Jaden!

- Ty Bailey | VP of Services

2025年1月16日

Recharge Support are really quick to respond and provide clear, concise assistance.

Open City Shop
イギリス
アプリの使用期間:4年以上
Rechargeが返信しました 2025年2月4日

We are glad to hear you've had a positive experience! Thank you for the review!

- Ty Bailey | VP of Services