レビュー (1,941)

総合評価
4.6
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2024年11月22日

Nikola Went above and beyond and he fixed my issue that has been going on for about two months. I have nothing but good things to say about him. I highly recommend him. Thank you so much for your help Nikola!

Longevity Farms
アメリカ合衆国
アプリの使用期間:12ヶ月
Rechargeが返信しました 2024年11月25日

Thank you for the five star review & shout out to Nikola!

- Ty Bailey | VP of Services

2024年12月10日

Extremely easy to use and when you can’t figure it out, the customer service is quick and efficient. Very happy customer!

Wellements®
アメリカ合衆国
アプリの使用期間:約3年
Rechargeが返信しました 2024年12月17日

Thank you for the five star review!

- Ty Bailey | VP of Services

2024年10月16日

We have worked with Nick from the e-shop Genius time and time again, and every single time he gave us excellent support, answered and delivered so quickly, and really thinks along with our requests. Overall, we really recommend and want to give a huge shoutout to Nick!

Lait de Soja
オランダ
アプリの使用期間:約2年
Rechargeが返信しました 2024年10月21日

We appreciate you leaving a review!

- Ty Bailey | VP of Services

2024年9月18日

The first thing that strikes me is the Recharge team's excellent support for integration and support. It was seamless and required little internal resources.

For managing our subscriptions on Shopify, it's been a breeze and powerful with easy customization within the theme.

The app is incredibly user-friendly, and managing recurring orders is effortless.

Highly recommend for any business looking to boost their subscription model!

Lipotriad
アメリカ合衆国
アプリの使用期間:7年以上
Rechargeが返信しました 2024年9月30日

Thank you so much for taking the time to leave a five star review!

- Ty Bailey | VP of Services

2024年12月1日

As always, Recharge support provided a prompt and clear solution to my question, streamlining my workflow and making my tasks so much easier.

Örlö
アメリカ合衆国
アプリの使用期間:約3年
Rechargeが返信しました 2024年12月17日

Thank you for the shout out to our support team!

- Ty Bailey | VP of Services

2024年11月28日

very helpful with tutorials so I can then help customers on my own

Santa Barbara Nutrients
アメリカ合衆国
アプリの使用期間:約3年
Rechargeが返信しました 2024年12月17日

Thank you for your review!

- Ty Bailey | VP of Services

2024年11月26日

They reached out to upsell me on an additional service (Rewards), and said that they would help me set it up before launching. I agreed, but didn't realize the contract I signed said I would start paying right away. I found out 8 months later that I'd been paying $200/month for something I'd never used. My fault for not reading the contract and just believing the sales pitch. When I reached out to explain, they told me I should feel lucky that I don't have to pay more because I'm on a legacy plan.

Crisper
カナダ
アプリの使用期間:3年弱
編集日:2024年10月10日

Fast response. Comprehensive and has supported sales growth.

-Updated. I needed further support after migrating with old auto-renew products. Juan jumped into chat, and response was friendly, fast, and accurate! Received excellent guidance as well as documentation on how to fix things. Great work!

Hemp Luxe CBD
アメリカ合衆国
アプリの使用期間:4年弱
Rechargeが返信しました 2024年9月30日

Thank you for your review!

- Ty Bailey | VP of Services

2024年10月2日

I was struggling to figure out how to change permissions settings in Shopify in order to be able to schedule our Recharge to Shopify checkout conversion, so I sent in a help ticket. Ola responded so quickly and made a setting adjustment for me that helped me make the necessary change and get the conversion scheduled. It was so great to not have to wait long at all for help AND to receive the right kind of help that quickly solved my problem. I only took off one star because I didn't find the chat bot helpful...chat bots are usually frustrating because I almost always have already Googled my problem and tried to solve it myself BEFORE clicking on the chat feature. It would be more awesome if it were easier to skip the bot and go straight to a human!

Carabello Coffee
アメリカ合衆国
アプリの使用期間:約7年
Rechargeが返信しました 2024年10月21日

Thank you so much for your review and feedback.

- Ty Bailey | VP of Services

2024年12月13日

Jaden is such a great support! So thankful being supported by him/her! Helped me with multiple issues and guided me through properly. Thanks again Jaden!

Bloom Better
カナダ
アプリの使用期間:約1年
Rechargeが返信しました 2024年12月17日

Thank you for your review - and for the shout out to Jaden!

- Ty Bailey | VP of Services