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It is just so good to work with a company that will respond to your email enquiries in such a timely manner. What is even better they act on your enquiry and implement the change request within 24hours.
We have only just started our partnership with Recharge and even at this early stage, we know this was the right decision for our company.
Thank you Recharge Team, you are fabulous.
We appreciate the shout-out to our team! Thanks for taking the time to leave a review.
- Ty Bailey | VP of Services
Recharge is GREAT! its the perfect option for any business with a subscription option. Fully customizable and lots of options. Customer service is super helpful as well!
Thank you for leaving a five star review! We're glad to hear about your positive experience!
- Ty Bailey | VP of Services
Excellent onboarding process and customer service. We had incredible help with getting set up, thank you Vinse! The whole team has been very helpful and attentive.
Thank you for taking the time to leave a review and shout out to Vinse!
- Ty Bailey | VP of Services
Matt was very helpful. he did not give up until he found a solution. thank you Matt!
Thank you for leaving a review and giving a shout out to Matt!
- Ty Bailey | VP of Services
Jairus is the man! Helped address some problems we were having coming over from another platform and made everything super easy for us.
Thank you for taking the time to leave a review and a shout out to Jairus!
- Ty Bailey | VP of Services
We recently migrated to Recharge and had a positive experience overall. Recharge stands out as a more professional solution compared to the two apps we used previously. Vinse, the implementation engineer, played a crucial role in making the migration as smoother as it could be. His support and guidance significantly reduced the stress associated with navigating the complexities of the process, especially since our case wasn't straightforward.
We really appreciate you taking the time to leave a review! We're glad to hear you've had a positive experience and that Vinse was able to help.
- Ty Bailey | VP of Services
Charged me $99 without approval. No warning, no updates stating it was switching to paid subscription. ...Update.. they refunded the money the was charged in error.
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
Love Recharge. I migrated from a different subscription tool, and Recharge is significantly better. On top of that, their team is constantly working on new innovation and features to help you better retain your customers and reduce churn with a couple clicks of the button. Shout out to Gordon Chandler, our main Recharge contact, as well as Dennis Newel on Recharge engineering who've helped our business really turn the tide and have a prospering and growing subscription business. Highly recommend!
We're glad to hear about your positive experience with the migration to Recharge! Thank you for the shout out to Gordon & Dennis!
- Ty Bailey | VP of Services
Been working great for me. I especially like the support work of Nick from E-Shop Genius. Can't say enough go things...
We appreciate your review!
- Ty Bailey | VP of Services
Recharge works like a charm and we've had our fair share of difficult requests and the support is always on point! Thanks Juan C. keep up the great work!!
Thank you for taking the time to leave a review - and for your shoutout to Juan!
- Ty Bailey | VP of Services