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We had a great experience with Jairus Streight, he was super supportive, and our onboarding process was smooth. I would highly recommend Jairus as your onboarding manager.
Used them for years and will continue to do so. Support is top notch and they make it easy.
Thank you for taking the time to leave us a five star review!
- Ty Bailey | VP of Services
Great app, really help us up our subscription game. Just had to deal with customer service and they got it all sorted on live chat. would highly recommend.
Thank you so much for the five star review!
- Ty Bailey | VP of Services
Jaden was a HUGE help. I appreciate Jaden taking the time to help me and providing me with additional information. 5/5 customer service representative.
Thank you for the five star review - and the shout out to Jaden!
- Ty Bailey | VP of Services
Recharge has been a good app. There have been a few tiny glitches but the suppport team has been very timely with quick fixes and good communication.
If there were something to improve upon, more UX testing with "normal" users on customer side. Some of our customers are able to manage their subscriptions easily, but we still have a number who are confused and we help with our support team.
We appreciate your feedback!
Ty Bailey | VP of Services
Been working great for me. I especially like the support work of Nick from E-Shop Genius. Can't say enough go things...
We appreciate your review!
- Ty Bailey | VP of Services
Impossible to cancel, unauthorized charges reoccur every month, any attempt to sto failed, had to escalate with Shopify, hopefully that would work
Thanks for taking the time to share this feedback. I have been in touch with my team regarding your concerns.
- Ty Bailey | VP of Services
Nikola was super helpful in dealing with a recharge / shopify issue we had regarding inventory. After just a few emails it appears everything will be resolved. Nice work!
Thank you for leaving us a five star review - and for the shout out to Nikola!
- Ty Bailey | VP of Services
Pros: Setup is straightforward, seamless integration with Shopify, support team is helpful and responsive!
Cons: Reporting and some customization is limited or not that intuitive. It's also a bit expensive
We appreciate your feedback and the review!
- Ty Bailey | VP of Services
Implementing Recharge into our business was a breeze, thanks to Vinse's outstanding assistance. His expertise made complex concepts easy to understand, and his responsiveness ensured all my questions were promptly addressed. Plus, the software itself is incredibly user-friendly, making managing subscriptions a smooth and efficient process. Highly recommended for anyone considering integrating to Recharge!
We appreciate you taking the time to leave this review!
- Ty Bailey | VP of Services