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Tech support is excellent, Juan C. Helped me today and solved my issue very quickly.
Raw Wild Dog Food
We appreciate your review - and the shout out to Juan!
- Ty Bailey | VP of Services
Pros: Setup is straightforward, seamless integration with Shopify, support team is helpful and responsive!
Cons: Reporting and some customization is limited or not that intuitive. It's also a bit expensive
We appreciate your feedback and the review!
- Ty Bailey | VP of Services
Had an issue with css on customization and my Rep Irving O. came through for us and helped us make the changes we needed to.
Thank you for taking the time to leave a review!
Ty Bailey | VP of Services
Recharge is a game-changer! Effortless subscription management, seamless integration, and customer-friendly billing options. It's the go-to app for hassle-free recurring payments. It's more than subscription management, this app has so many amazing tools to boost customer loyalty. Highly recommend.
We really appreciate your enthusiastic review!
- Ty Bailey | VP of Services
Used them for years and will continue to do so. Support is top notch and they make it easy.
Thank you for taking the time to leave us a five star review!
- Ty Bailey | VP of Services
The app works well but more than anything we really appreciated the help from support on customising according to our needs. Nick from the e-shop Genius was quick and helpful, and understood our needs immediately.
We appreciate you taking the time to drop a review!
- Ty Bailey | VP of Services
Support was super helpful with multiple issues within the same chat. Very productive support session!
We are glad to hear about your positive experience!
- Ty Bailey | VP of Services
Currently having a poor experience trying to reach a salesperson to help with my pricing plan. I sent an email inquiry 7 days ago but no one has replied to me.
I like the product but customer service seems to be going down which is frustrating.
Thanks for taking the time to share this feedback. I have been in touch with my team regarding your concerns.
- Ty Bailey | VP of Services
Kiki was awesome! Very thorough and friendly!
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Matt was very helpful. he did not give up until he found a solution. thank you Matt!
Thank you for leaving a review and giving a shout out to Matt!
- Ty Bailey | VP of Services