Recharge Subscriptions

Awesome customer support. A big shoutout to Roberto, he was quite helpful and diligent in resolving our issue.

Charged me $99 without approval. No warning, no updates stating it was switching to paid subscription. ...Update.. they refunded the money the was charged in error.

Customer support is superb which for me is very important!

Very good app for subscriptions and well integrated with Shopify!

We had a very complex issue that took months to resolve but Milos on the customer service team did a fantastic job staying on top of it and meeting our needs.

Ivan did a great job helping me navigate through the problem. Excellent service.

I would highly recommend Recharge to any company looking to move into subscriptions. The product itself is fantastic but the onboarding team are even better. Arlon was incredibly helpful from start to finish.

Recharge has been a good app. There have been a few tiny glitches but the suppport team has been very timely with quick fixes and good communication.

If there were something to improve upon, more UX testing with "normal" users on customer side. Some of our customers are able to manage their subscriptions easily, but we still have a number who are confused and we help with our support team.

The Recharge services my shopify store uses are ONLY automated services, and for years they only charged ~$40/month. In 2024 they have bumped it up almost $100 MORE a month for same AUTOMATED services. Holding their customers hostage as migrating to another program would be timely and annoyingly difficult.

Miley was super helpful and was able to quickly fix something I was struggling with!