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The Recharge services my shopify store uses are ONLY automated services, and for years they only charged ~$40/month. In 2024 they have bumped it up almost $100 MORE a month for same AUTOMATED services. Holding their customers hostage as migrating to another program would be timely and annoyingly difficult.
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
- Ty Bailey | VP of Services
Very good app for subscriptions and well integrated with Shopify!
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Customer support is superb which for me is very important!
Thank you for the shout out!
- Ty Bailey | VP of Services
Moved from Skio and it took alot longer than I expected. Jairus was good and nice but left our site with a laggy add to cart and our subsription portal is now not working for our customers so I have had to manually do it for the past week. Would have been much easier staying with skio
We appreciate the five star review and the shout out to Jairus!
- Ty Bailey | VP of Services
Kiki was very helpful and very quick to come back to me.
Thank You
Thank you for the review and shout out to Kiki!
- Ty Bailey | VP of Services
We enjoy using this platform for our subscription orders. They also have a great Customer Support Team!
Thank you for the review and the shout out to our Support Team!
- Ty Bailey | VP of Services
Vuk was great - sorted out issue out straight away - thanks, Vuk!
We appreciate the five stars and the shout out to Vuk!
- Ty Bailey | VP of Services
Their support team is very helpful and guided us through a big upgrade. THANK YOU!
Thank you for taking the time to drop a review!
Ty Bailey | VP of Services
We are happy with the level of service provided by the Recharge team. Very kind and supportive staff.
Thank you for taking the time to leave a shout out for our team!
- Ty Bailey | VP of Services
Problems are always resolved in a timely manner. Questions answered within 24 hours. Always had a pleasant experience since 2016!
We appreciate you taking the time to leave a review of your experience with us!
- Ty Bailey | VP of Services