レビュー (1,906)

総合評価
4.6
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2024年3月27日

Great support team! Highly responsive and shows great follow-through with any issues.

Grounds & Hounds Coffee Co.
アメリカ合衆国
アプリの使用期間:5年以上
Rechargeが返信しました 2024年4月8日

We appreciate the review!

Ty Bailey | VP of Services

2024年4月16日

We just migrated to Recharge, and were blown away with the service Jairus provided to make sure we had the best migration experience! It was seamless and organized. Thanks!

HeyBamboo
アメリカ合衆国
アプリの使用期間:21日
Rechargeが返信しました 2024年4月22日

We're glad to hear about your positive experience. Thanks for the shout out to Jairus!

- Ty Bailey | VP of Services

2024年2月16日

ReCharge has the best support team. They are always quick to respond, they fully understand the issue and they provide a well thoughtout and helpful response.

They also stayed with me until the issue was resolved. I have been really impressed with the ReCharge support team and the ReCharge Migrations support team.

Tinker Coffee Co.
アメリカ合衆国
アプリの使用期間:5ヶ月
Rechargeが返信しました 2024年2月19日

Thank you for the five-star review and the shout-out to our hardworking team!

- Ty Bailey | VP of Services

編集日:2024年5月14日

I'd like to thank Nena at Recharge Support for her incredibly fast and helpful customer support. Her prompt response and efficient problem-solving skills made my experience great. Nena's dedication to resolving issues swiftly and effectively is truly commendable. Thank you again Nena, for providing outstanding service!

Singular Society
スウェーデン
アプリの使用期間:4年弱
Rechargeが返信しました 2023年12月12日

Thank you so much for the review - and your shout-out to Roberto!

- Ty Bailey | VP of Services

2023年12月12日

Recharge for Shopify has made business easier. It's seamless subscription management. It's the perfect solution for recurring sales. Highly recommended for its user-friendly interface and stellar support!

Fairhaven Health
アメリカ合衆国
アプリの使用期間:9ヶ月
Rechargeが返信しました 2023年12月19日

We're glad to hear about you experience with Recharge. Thank you for the review!

- Ty Bailey | VP of Services

2024年4月1日

No way to get rid of this useless app and they have been charging me on the sly a $99 fee for months on end when I’ve removed all my products from their site months ago!

The Soap Scientist
アメリカ合衆国
アプリの使用期間:1年以上
Rechargeが返信しました 2024年4月8日

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

2024年1月11日

We enjoy using this platform for our subscription orders. They also have a great Customer Support Team!

Om Organics
カナダ
アプリの使用期間:2年弱
Rechargeが返信しました 2024年1月16日

Thank you for the review and the shout out to our Support Team!

- Ty Bailey | VP of Services

2023年12月15日

Miley was really helpful and solved all my problems, Many thanks again.

Swagger & Jacks Ltd
イギリス
アプリの使用期間:3年以上
Rechargeが返信しました 2023年12月19日

Thank you for taking the time to leave a review and shout out to Miley!

- Ty Bailey | VP of Services

編集日:2024年5月14日

We had the best support throughout the setup and migration process, thanks to Jairus. He provided excellent advice and valuable insights, ensuring a smooth transition for our business. Highly recommend his expertise!

Tower Roasting Co
アメリカ合衆国
アプリの使用期間:7ヶ月
Rechargeが返信しました 2024年2月5日

We appreciate you leaving a five star review!

- Ty Bailey | VP of Services

2023年12月13日

I was happy with ReCharge and I would continue with them but their price increasing to 99$ per month coming into effect in the new year is ridiculous. Sadly no options for smaller businesses and this simply seems like an attempt to increase their revenues. I look forward to switching to a competitor that is more reasonable and fair for smaller businesses. What an inconvenience!

Twisted Nut | Berlin's Nut Butter Makers
ドイツ
アプリの使用期間:約3年
Rechargeが返信しました 2023年12月19日

We’re sorry to hear this feedback. We did not make this decision lightly and the change will not impact your business until January 1, 2024. If there is anything else we can do to help during this time of transition, please reach out to us.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services