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Great support team, the app is best in class for shopify and the account managers are really helpful with helping you configure, scale and optimise your subscription plans
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
I have never been a fan of this app...but I am warming to it since integrated checkout with shopify and chat support. Just had a great experience with support person Jaden Walker. Thanks
We appreciate you taking the time to leave a review!
- Ty Bailey | VP of Services
no worth the 99, would have to say there are better ones out there for less.
We appreciate your feedback.
- Ty Bailey | VP of Services
great and fast customer service!
Thank you for your five star review!
- Ty Bailey | VP of Services
No way to get rid of this useless app and they have been charging me on the sly a $99 fee for months on end when I’ve removed all my products from their site months ago!
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
- Ty Bailey | VP of Services
They certainly increase the prices of the app without any warning at all and now since our subscribers are still in this we cannot close and canceled app.
WARNING do not ever use this app they are stealing money
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
- Ty Bailey | VP of Services
Impossible to cancel, unauthorized charges reoccur every month, any attempt to sto failed, had to escalate with Shopify, hopefully that would work
Thanks for taking the time to share this feedback. I have been in touch with my team regarding your concerns.
- Ty Bailey | VP of Services
Excellent onboarding process and customer service. We had incredible help with getting set up, thank you Vinse! The whole team has been very helpful and attentive.
Thank you for taking the time to leave a review and shout out to Vinse!
- Ty Bailey | VP of Services
The best in the business for eComm whether small or big business on Shopify.
We appreciate your review.
- Ty Bailey | VP of Services
Great app, runs very smoothly, intuitive to use and support staff are SO helpful, especially Roberto + Nena!
Thank you for taking the time to leave us a review!
Ty Bailey | VP of Services