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Charged me 100$ per month for my subscription without my approval. Extremely dishonest company to long time customers. DO NOT USE.
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
They gave me my refund of surprising new charges after 7 days back and forth with Shopify support and them.
Great service! Very attentive and was able to resolve my issues quickly!
We are glad to hear about your positive experience with Recharge!
- Ty Bailey | VP of Services
Great app, easy to use and the support is super helpful!
We're glad to hear about your positive experience!
- Ty Bailey | VP of Services
Increased price with no warning! £79.60 a month.
Absolute con! I think they are hoping most businesses won't notice or bother chasing refund.can only close account by requesting them to do it!
Stay away!
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
- Ty Bailey | VP of Services
Renanta was great at helping answer my questions quickly and completely!
Thank you for the review and the shout out to Renata!
- Ty Bailey | VP of Services
Excellent customer service. Very helpful team and quick responses.
Thank you so much for the five star review!
- Ty Bailey | VP of Services
Excellent customer service! Kiki from Recharge was amazing and helpful in answering my question.
Thank you for taking the time to leave a five star review!
- Ty Bailey | VP of Services
Nena was very helpful in resolving my issue and answering my questions.
We really appreciate you taking the time to leave a review.
- Ty Bailey | VP of Services
We've tested out quite a few Subscription apps, but Recharge still is the most robust solution you will find, and their customer service is one of the best we've seen too!
Thank you for the five star review! We're glad to hear about your positive experience.
- Ty Bailey | VP of Services