レビュー (1,950)

総合評価
4.6
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
編集日:2024年5月20日

This app has been flagged for fraud. I wish I would have researched more.

I installed this app that specified monthly payment would only commence after reaching 50 subscription customers.

However, despite having only 9 subscribers to date, my card was unexpectedly charged $200. Upon contacting them (Recharge app), they informed me of a sudden policy change where all customers would be charged, ...

NuRevealSkincare
アメリカ合衆国
アプリの使用期間:1年以上
Rechargeが返信しました 2024年5月13日

We appreciate you taking the time to leave a review and for voicing your concerns. I am glad that we were able to provide you with a refund on the charges you received.

The ...

2024年5月8日

The Recharge services my shopify store uses are ONLY automated services, and for years they only charged ~$40/month. In 2024 they have bumped it up almost $100 MORE a month for same AUTOMATED services. Holding their customers hostage as migrating to another program would be timely and annoyingly difficult.

Skinny Joe Co.
アメリカ合衆国
アプリの使用期間:2年以上
Rechargeが返信しました 2024年5月13日

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan ...

編集日:2024年8月27日

Bad service and way overpriced! Beware. This company only cares about the $ in their pocket. EDIT: You can return funds charged with ZERO justification. Nothing justifies 400% increase. Especially when it is not specifically agreed to. You support can make it right but your company is greedy. So besides replying to this review with nonsense - you won't do anything.

NUMANU Collapsible Stool
アメリカ合衆国
アプリの使用期間:9日
Rechargeが返信しました 2024年8月26日

Thanks for taking the time to share this feedback. We are sorry that our trial period did not match your desire for a full money-back guarantee.

We understand this price ...

2024年4月1日

No way to get rid of this useless app and they have been charging me on the sly a $99 fee for months on end when I’ve removed all my products from their site months ago!

The Soap Scientist
アメリカ合衆国
アプリの使用期間:1年以上
Rechargeが返信しました 2024年4月8日

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan ...

2024年3月31日

They certainly increase the prices of the app without any warning at all and now since our subscribers are still in this we cannot close and canceled app.
WARNING do not ever use this app they are stealing money

TheSciFi.Net
アメリカ合衆国
アプリの使用期間:2年弱
Rechargeが返信しました 2024年4月8日

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan ...

2024年8月2日

Poor customer service. AI automated response via email not clear help to get myself migrated over

Conscious Moss
イギリス
アプリの使用期間:約2ヶ月
Rechargeが返信しました 2024年8月5日

We appreciate you taking the time to share this feedback. We see you’re in conversations with our team now and we’re always interested in chatting to know how we can improve. ...

2024年5月6日

App itself looks great. Customer service a complete let down. Highly not recommend using this app for this reason alone. Non responsive. Month 3 being billed $499 USD (total $1497 USD) for the app to still not be working correctly on site.

Go Good
ニュージーランド
アプリの使用期間:7ヶ月
Rechargeが返信しました 2024年5月20日

Thank you for taking the time to leave your feedback. I have reviewed your experience with my team.

- Ty Bailey | VP of Services

2024年5月11日

Impossible to cancel, unauthorized charges reoccur every month, any attempt to sto failed, had to escalate with Shopify, hopefully that would work

Southern Snacks
アメリカ合衆国
アプリの使用期間:約2年
Rechargeが返信しました 2024年5月20日

Thanks for taking the time to share this feedback. I have been in touch with my team regarding your concerns.

- Ty Bailey | VP of Services

2024年5月21日

Another victim of enshittification. Recharge increased monthly prices from zero to $100 and ruined what was a solid service.

Inspired Coffee Merchants
アメリカ合衆国
アプリの使用期間:2年以上
Rechargeが返信しました 2024年6月3日

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan ...

2024年2月26日

No reaction for support. I cancelled in 2023 the app due to a hefty price increase and they still charge. No answers to tickets. Fraud.

Naturalis Dog®
スイス
アプリの使用期間:約1年
Rechargeが返信しました 2024年3月4日

I appreciate you taking the time to leave a review. I'll be in communication with my team regarding the concerns you have surfaced.

- Ty Bailey | VP of Services