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Currently having a poor experience trying to reach a salesperson to help with my pricing plan. I sent an email inquiry 7 days ago but no one has replied to me.
I like the product but customer service seems to be going down which is frustrating.
Thanks for taking the time to share this feedback. I have been in touch with my team regarding your concerns.
- Ty Bailey | VP of Services
Great app and great experience with customer support. Nena was super helpful in getting my issues resolved!
We appreciate your review and the shout out to Nena!
- Ty Bailey | VP of Services
I've been using the Recharge Subscriptions app for our business, and it has been an absolute game-changer. The seamless integration with Shopify and the intuitive user interface make managing subscriptions incredibly easy. The app's robust features allow me to customize subscription plans, automate recurring payments, and provide a top-notch experience for my customers.
The support team is exceptional, always quick to respond and resolve any issues. Thanks to Recharge, my business has seen a significant increase in customer retention and satisfaction. I highly recommend this app to anyone looking to streamline their subscription management process!
Thank you so much for taking the time to leave a review!
- Ty Bailey | VP of Services
Great support team (shoutout Irving!), works well, key to our business.
Thank you for the review - and the shout out to Irving!
- Ty Bailey | VP of Services
The app and the service is probably the best in the market. It works really well and the setup is very easy. We are using it from years and we've never had a several issue.
But the best is the technical support: very skilled, and they are so fast to respond to every request! This is a very crucial aspect to consider when implementing a business critical solution like this one.
We're really satisfied with Recharge!
We appreciate your feedback & review!
- Ty Bailey | VP of Services
The rep Matt Ammirati was very efficient and helpful. Great customer service experience!
We appreciate you taking the time to leave a review.
- Ty Bailey | VP of Services
Customer support is superb which for me is very important!
Thank you for the shout out!
- Ty Bailey | VP of Services
great and fast customer service!
Thank you for your five star review!
- Ty Bailey | VP of Services
Great bot (which is rare). Turned over to quality customer support quickly. Very satisfied with the experience.
We appreciate the five star review!
- Ty Bailey | VP of Services
Nikola C. from Technical Support was super helpful. Very happy with Recharge.
Thank you for the review - and the shout out to Nikola!
- Ty Bailey | VP of Services