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I was helped by Sheana R in customer service and she was outstanding! She understood exactly what I needed and she implemented the changes right away. This was vital to my store and I'm very thankful for her fast and friendly help.
Recharge has been amazing for us, easy to integrate and use, love the continuous innovation and improvement on the platfrom. Benjamin Grunert has been so supportive and a great account manager to work with.
Thank you so much for the five star review - and for the shout out to Ben! We're glad to hear you've had a positive experience partnering with Recharge.
- Ty Bailey | VP of Services
We love using recharge! I have had nothing but stellar experiences with their customer support team.
We appreciate the kind words and five star review!
- Ty Bailey | VP of Services
Thank you Nena for helping me figure out what's wrong on the customer's email address - why we're unable to update it in reCharge!
Really great and quick customer service! Thanks especially to Alex Delgato, Milutin, Chantz, Matt A., Sean G., Chris M., Zachary B., Sheana R. and Lia M.- you guys rock.
I appreciate Recharge's simple workflow and stellar client support. The UI is very friendly and can be learned quickly. Their technical support crew is always on the ball. A+++++ They constantly follow up and keep us up to date on all technical issues, as well as offer real-time strategic solutions.
Over time this app has gotten better and better with the new upgrades and features added, and I am excited for what is to come. I have recently reached out to the support team for help several times, and they have always been super prompt and helpful.
Brendan was very quick and helpful with my queries. He checked in with me to make sure that all his information worked.
5 stars!!!
While we keep battling with Shopify Payments related issues, dealing with Recharge Support has made it more bearable. No issues with customer support (unlike Shopify Support!) Last interaction has been exemplary - thanks Elijah!
We have been using Recharge for our subscription products since 2018. It has been a great addition to our offering. Simple to use for both us and our customers as well as flexible and adaptable to different requirements. The technical support offered is second to none. Fast and efficient. Really impressive.