レビュー (1,907)

総合評価
4.6
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2021年9月28日

I submitted a request to make a bulk edit to our order list, it was returned and completed within an hour which was a much quicker return than I was expecting. Mary was really quick and efficient and when I replied to her email she came straight back.

Wavelength Shop
イギリス
アプリの使用期間:7年以上
編集日:2022年1月31日

This isn't my first time working with Recharge and it won't be my last. Recharge found the sweet spot of people + process. The team is incredible and beyond supportive. S/O to Ben M, Jaden W, & the wonderful Christian!!!! (Christian is truly the support rep of my dreams, so helpful! Everyone really cares about the tool and pushing towards improvements/reviews. I could not recommend more!

310 Nutrition
アメリカ合衆国
アプリの使用期間:7年以上
編集日:2024年9月10日

I chatted with Irving and he did his special magic to process an order that I was having trouble with in Recharge. He even explained what had happened to cause the error, so it won't happen again. Now my customer is super happy and that makes me happy! :)

Better Way Health
アメリカ合衆国
アプリの使用期間:7年以上
2022年1月14日

As a merchant, getting help form employees of the apps I am subscribed to is very important. Breanna W. went above and beyond to give me exceptional customer service. She was timely, efficient and effective in solving my issue with Recharge. Thus, though the app works well, what is more impressive is the service I got today. Hire more people like Brianna!

Philosopher Foods
アメリカ合衆国
アプリの使用期間:7年以上
2023年10月26日

Recharge works like a charm and we've had our fair share of difficult requests and the support is always on point! Thanks Juan C. keep up the great work!!

Ayoba
アメリカ合衆国
アプリの使用期間:約7年
Rechargeが返信しました 2023年11月15日

Thank you for taking the time to leave a review - and for your shoutout to Juan!

- Ty Bailey | VP of Services

2023年10月4日

Been making a lot of big changes to our eCommerce efforts, naturally, some things fall apart. However, Renata was a huge help she was able to address my issue immediately. She was prompt with her responses and provided me with all the resources I needed to understand the processes that were helping. Thank you, again!

Colectivo Coffee
アメリカ合衆国
アプリの使用期間:7年以上
Rechargeが返信しました 2023年10月16日

Thank you for taking the time to leave a shout-out for Renata. We think she's pretty fantastic too!

- Ty Bailey | VP of Services

編集日:2024年1月5日

Recharge is a helpful subscription tool. We have been with them for years and years and cannot imagine another subscription tool.

Recently we were helped by Trystan, who was able to provide us with access to their Recharge's new tools like Bundles, which will vastly improve our customer experience. Thanks for the help Trystan!

TruBrain
アメリカ合衆国
アプリの使用期間:7年以上
編集日:2021年8月17日

Love Recharge support - always helpful and fast. I cringe at the thought of reaching out to most support orgs, but not Recharge. Most recently, Bryan Nguyen took awesome care of me. Just worked with them again, great as always!

Blendtopia
アメリカ合衆国
アプリの使用期間:7年以上
2023年9月21日

Renata V. was very helpful and efficient! Thank you!

Barlow Herbal
アメリカ合衆国
アプリの使用期間:約7年
Rechargeが返信しました 2023年10月2日

Thank you for the review and the shout-out to Renata! We think the highest of her as well!

- Ty Bailey | VP of Services

編集日:2022年5月6日

Excellent service from Dora on the support team. She was able to solve my problem quickly and professionally.

Nature's Lab
アメリカ合衆国
アプリの使用期間:7年以上