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Excellent service from Dora on the support team. She was able to solve my problem quickly and professionally.
Excellent customer service provided by Elli! Went above and beyond in helping and made the whole process seamless.
We use Shopify and Recharge for all of our sales transactions. We had some issues with Recharge when they were changing things around. I contacted the support team because some of the changes didn't work for us. The support team was FANTASTIC!! I worked a lot with Renata and she was so great at listening to our needs and making changes again that would work with our business and customers. Every time I have contacted them for any issue, they have been 1) HUMAN!!! 2) Great at listening and communicating and 3) Following up. THANK YOU, THANK YOU for such a great team that really CARES about their customers! It makes our jobs so much better and easier!!!
We agree - Renata is a rockstar! Wow - thank you so much for your kind words and the shout out to our hardworking support team. We strive to be there every step of the way for our merchants, no matter what changes may come along.
- Ty | VP of Services
My long time subscription products unlinked and I was so upset thinking I'd lost all those customers. AJ got back to me so quickly and installed an app to get it fixed. They made it so easy to understand what I had to do and I got to fix the problem fast. AJ - You are an amazing human!!!!
Great app, good support (mostly / sometimes takes some days/weeks to reveice an answer). Ive been using Recharge for some years now as a Pro customer. I like it´s flexibility and the support, which mostly answers quite quick. However, I hope there will be features available in the future for Shopify´s multi-country-pricing & multi-currency support.
Great App for all your subscription needs. Fantastic service from Gordon and the team. Thank you Recharge
We really appreciate you taking the time to leave us a positive review. Extra thanks for the shout out to Gordon! We are glad to hear you've had a good experience with Recharge.
- Ty Bailey | VP of Services
I love the app. This has been the backbone of my business. Subscribers are key to sustainable growth, and having easy software to use is even better.
The icing on the cake is the customer service!
We're so glad to hear about your positive experience using Recharge! Thank you for the review and the shout out to our Support team!
- Ty | VP of Services
We have been using ReCharge for a few years now and we've been very satisfied. The app is user friendly and great customer service!
Customer support has been responsive and helpful, they have been quick to assist and work to resolve issues.
Recahrge is great with great support Team. They helped us with our 3 websites now we are using the check out cart by recharge and we are very happy . We manage multivitamins subscriptions Would recommend to anyone , I believe that is the best service on the market .