レビュー (1,914)

総合評価
4.6
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2024年9月12日

Great experience overall and customer service really helps! I was having a problem and Roberto was amazing and very helpful

Barkyn
ポルトガル
アプリの使用期間:2年弱
Rechargeが返信しました 2024年9月16日

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

2024年8月29日

Amazing customer support if you need it and a very handy app. Highly recommend.

Coffee Brothers
オーストラリア
アプリの使用期間:8年弱
Rechargeが返信しました 2024年9月16日

We appreciate your review and shout out to support!

- Ty Bailey | VP of Services

2024年9月10日

Juan was extremely helpful in resolving the problem we had.
Thanks again for the assistance.

The Petshop Boyz
オーストラリア
アプリの使用期間:6年以上
Rechargeが返信しました 2024年9月16日

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

2024年8月30日

When looking to implement a new subscription service, Recharge stood out among the rest. From the start to implementation, it was 5 star service and help. Vinse was amazing at onboarding us and was there every step of the way. We're excited to continue to grow our subscriptions with Recharge.

GoHydrate
アメリカ合衆国
アプリの使用期間:6ヶ月
Rechargeが返信しました 2024年9月16日

We appreciate your feedback and the five star review!

- Ty Bailey | VP of Services

2024年9月26日

Got on a live chat with Jaden Walker in minutes and was able to resolve my issue with shipping charges quickly and smoothly. Went above and beyond to help in regenerating all of our current orders to match the updated settings!

Pet Popcorn
アメリカ合衆国
アプリの使用期間:2年弱
Rechargeが返信しました 2024年9月30日

Thank you for your review and shout out to Jaden!

- Ty Bailey | VP of Services

2024年8月29日

Since 2018, we’ve relied on Recharge, but the unexpected price increase and the lack of care and communication with our business have diminished its value. Like many others, I was not informed of the planned price hike, and the dismissive response I received when I inquired confirmed that it was time to move on. This rating reflects the poor service and communication. When we first started offering subscription services, there weren’t many great options available. Fortunately, there are now more affordable and customer-oriented alternatives that allow us to move forward without Recharge.

Wicked Flame
アメリカ合衆国
アプリの使用期間:6年以上
Rechargeが返信しました 2024年9月16日

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

2024年11月15日

Great integration with Shopify. Easily customisable. Great Support

Kent Veg Box
イギリス
アプリの使用期間:2年以上
2024年8月15日

ReCharge continues to be an excellent product for us! We have been using the ReCharge App for nearly a decade and have been extremely happy. Customer support and communication has always been excellent! Highly recommended.

iCommerce.org
アメリカ合衆国
アプリの使用期間:8年以上
Rechargeが返信しました 2024年8月26日

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

2024年8月16日

Whenever I am stuck on Recharge and can't find something the helpdesk is always super helpful and gets me the information I need :)

Nourished
イギリス
アプリの使用期間:約5年
Rechargeが返信しました 2024年8月26日

We appreciate your review!

- Ty Bailey | VP of Services

2024年10月14日

Recharge support reached out within 24 hours and resolved the issue for us.

MonorailEspresso
アメリカ合衆国
アプリの使用期間:約4年
Rechargeが返信しました 2024年10月21日

We appreciate you leaving a review!

- Ty Bailey | VP of Services