Recharge Subscriptions , 1,716件のレビュー

総合評価
4.5
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2024年3月6日

Even before signing up, I had a very attentive conversations with Drew that made sure the service was suited to our needs. Then once onboarding, we had a really attentive and fast onboarding experience from Meredith where she was there to help with any questions whenever. Thank you both!

Clothes Doctor
イギリス
アプリの使用期間:約2ヶ月
Rechargeが返信しました 2024年3月21日

We appreciate you taking the time to leave a review and a shout out to our valuable team members!

- Ty Bailey | VP of Services

2024年3月26日

Their support team is very helpful and guided us through a big upgrade. THANK YOU!

Primabee
アメリカ合衆国
アプリの使用期間:約3年
Rechargeが返信しました 2024年4月8日

Thank you for taking the time to drop a review!

Ty Bailey | VP of Services

2024年4月20日

We are happy with the level of service provided by the Recharge team. Very kind and supportive staff.

DuraPaw
カナダ
アプリの使用期間:約2年
Rechargeが返信しました 2024年4月22日

Thank you for taking the time to leave a shout out for our team!

- Ty Bailey | VP of Services

2024年1月19日

I've had a great experience and the IT help is really actually helpful and I've always gotten quick responses, which I really appreciate. They helped with migrating from my previous platform and have been there with inquiries as my store has grown and I've updated my website etc.

Four Bears Sticker Club
カナダ
アプリの使用期間:2年弱
Rechargeが返信しました 2024年1月22日

We are very glad to hear about your positive experience.

- Ty Bailey | VP of Services

2024年3月5日

Recharge Support has been able to help us thoroughly with any questions we have, or support we need!

The Beachwaver Co.
アメリカ合衆国
アプリの使用期間:4年以上
Rechargeが返信しました 2024年3月21日

Thank you for taking the time to leave a five star review!

- Ty Bailey | VP of Services

編集日:2024年2月20日

Charged me $99 without approval. No warning, no updates stating it was switching to paid subscription. ...Update.. they refunded the money the was charged in error.

Ma'at42 Life
アメリカ合衆国
アプリの使用期間:2年以上
Rechargeが返信しました 2024年2月19日

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new

2024年4月9日

Recharge has played a pivotal role in our journey to success. With its user-friendly interface and dedicated staff, Recharge has streamlined our operations and made our lives significantly easier. Trystan Plunkett has been an invaluable ally, offering unwavering support whenever we require assistance, no questions asked.

FMF Racing
アメリカ合衆国
アプリの使用期間:2年以上
Rechargeが返信しました 2024年4月22日

Thank you so much for your review - and the shout out to Trystan!

- Ty Bailey | VP of Services

2024年3月20日

So happy swapping over to Recharge, right from the start the team has been helpful and our Implimentation manager Jairus was helpful from onboarding to going live. Knowing I can reach out 24 hours a day to the team if I have an issue is one of the biggest bonuses.

White Horse Coffee
オーストラリア
アプリの使用期間:約2ヶ月
Rechargeが返信しました 2024年3月25日

We're glad to hear about your positive experience with Recharge!

- Ty Bailey | VP of Services

2024年3月12日

Vuk was great - sorted out issue out straight away - thanks, Vuk!

Agent Nateur
アメリカ合衆国
アプリの使用期間:2年弱
Rechargeが返信しました 2024年3月21日

We appreciate the five stars and the shout out to Vuk!

- Ty Bailey | VP of Services

2024年2月27日

We recently migrated to Recharge and had a positive experience overall. Recharge stands out as a more professional solution compared to the two apps we used previously. Vinse, the implementation engineer, played a crucial role in making the migration as smoother as it could be. His support and guidance significantly reduced the stress associated with navigating the complexities of the process, especially since our case wasn't straightforward.

Partake Brewing
カナダ
アプリの使用期間:4ヶ月
Rechargeが返信しました 2024年3月4日

We really appreciate you taking the time to leave a review! We're glad to hear you've had a positive experience and that Vinse was able to help.

- Ty Bailey | VP of Services