レビュー (1,783)

総合評価
4.5
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2024年6月24日

their customer service team (namely Kiki) went outside of their scope to provide assistance for our website. truly appreciative!

Dr. Will Cole
アメリカ合衆国
アプリの使用期間:1年以上
Rechargeが返信しました 2024年7月1日

Thank you for the shout out to the Support crew - especially Kiki!

- Ty Bailey | VP of Services

2024年6月3日

Absolute necessity for any subscription business. Really good technical support (shoutout to Bryan Nguyen!)

Allermi
アメリカ合衆国
アプリの使用期間:2年弱
Rechargeが返信しました 2024年6月11日

Thank you for your review and the shout out to Bryan!

- Ty Bailey | VP of Services

2024年5月8日

I made a unique request and received impeccable service. Thank you.

8O
アメリカ合衆国
アプリの使用期間:3年以上
Rechargeが返信しました 2024年5月20日

Thank you for your review!

- Ty Bailey | VP of Services

2024年5月21日

Another victim of enshittification. Recharge increased monthly prices from zero to $100 and ruined what was a solid service.

Inspired Coffee Merchants
アメリカ合衆国
アプリの使用期間:2年以上
Rechargeが返信しました 2024年6月3日

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

2024年5月9日

Excellent customer service - nice not to talk to a bot!

Market Lane Coffee
オーストラリア
アプリの使用期間:3年以上
Rechargeが返信しました 2024年5月20日

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

2024年5月3日

Convenient way to manage subscriptions for customers and increase business opportunities. Customer support has also been great so far!

Maud's Coffee & Tea
アメリカ合衆国
アプリの使用期間:4年弱
Rechargeが返信しました 2024年5月13日

We appreciate the review!

- Ty Bailey | VP of Services

2024年6月7日

Recharge has been a game-changer for our Shopify store! Setting up product subscriptions was a breeze, and our customers love the convenience of receiving their favorite items at regular intervals. The interface is user-friendly, making it easy to manage subscriptions and customize intervals to fit our needs. Plus, their customer service is top-notch—responsive, helpful, and always ready to assist with any questions. Highly recommend Recharge for any business looking to add a subscription model!

Earthssplendor
アメリカ合衆国
アプリの使用期間:1年以上
Rechargeが返信しました 2024年6月11日

Thank you so much for your feedback and five star review!

- Ty Bailey | VP of Services

2024年5月1日

Everything about Recharge is a class act. I used them while my business was active, and had a great experience setting up subscriptions and collecting recurring revenue from customers. Very simple and easy to use. I did end up having to close my account and worked with Bryan Nguyen who was a HUGE help and support with getting some charges reversed. It's very rare in the SaaS world to get refunded for anything, and Recharge made me feel like a valued customer by taking care of that for me. All in all, great app, great support. I'll be back if I ever open a product-based business again!

Lagom Body Co.
アメリカ合衆国
アプリの使用期間:3年以上
Rechargeが返信しました 2024年5月13日

We are very happy to hear about your positive experience. Thank you for the review - and the amazing shout out to Bryan!

- Ty Bailey | VP of Services

2024年5月7日

Recharge Support is very good!

kmc australia
オーストラリア
アプリの使用期間:3年弱
Rechargeが返信しました 2024年5月20日

We appreciate your review!

- Ty Bailey | VP of Services

2024年4月26日

Our Dev team says: "We have been using Recharge for offering subscriptions on our coffee store for some time now, and I must say we're impressed by the quality of service they provide. The main thing which makes them stand out is their top-notch customer support. I have been personally helped by Nikola C. from the technical support team on several technical issues and I must say he's a pro at what he does! We have recently migrated our store from "Recharge checkout on Shopify" to "Shopify Checkout Integration" and the entire migration and post-migration experience has been smooth because of Nikola and other members of the support team. Not only this, but I have contacted them via live chat and several other email tickets and I have always received blazing-fast responses with practical solutions. The support team is very active when it comes to fulfilling customer's needs, and we are having a great experience over all."

Hermanos Colombian Coffee Roasters
イギリス
アプリの使用期間:4年弱
Rechargeが返信しました 2024年5月13日

We appreciate you taking the time to leave a review about your experience!

- Ty Bailey | VP of Services