Recharge Subscriptions , 1,712件のレビュー
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Vuk was great - sorted out issue out straight away - thanks, Vuk!
We appreciate the five stars and the shout out to Vuk!
- Ty Bailey | VP of Services
We recently migrated to Recharge and had a positive experience overall. Recharge stands out as a more professional solution compared to the two apps we used previously. Vinse, the implementation engineer, played a crucial role in making the migration as smoother as it could be. His support and guidance significantly reduced the stress associated with navigating the complexities of the process, especially since our case wasn't straightforward.
We really appreciate you taking the time to leave a review! We're glad to hear you've had a positive experience and that Vinse was able to help.
- Ty Bailey | VP of Services
Recharge has played a pivotal role in our journey to success. With its user-friendly interface and dedicated staff, Recharge has streamlined our operations and made our lives significantly easier. Trystan Plunkett has been an invaluable ally, offering unwavering support whenever we require assistance, no questions asked.
Thank you so much for your review - and the shout out to Trystan!
- Ty Bailey | VP of Services
So happy swapping over to Recharge, right from the start the team has been helpful and our Implimentation manager Jairus was helpful from onboarding to going live. Knowing I can reach out 24 hours a day to the team if I have an issue is one of the biggest bonuses.
We're glad to hear about your positive experience with Recharge!
- Ty Bailey | VP of Services
Easy to use and always easy to contact and get help when needed!
We're glad to hear about your positive experience with Recharge!
- Ty Bailey | VP of Services
Kiki was very helpful and very quick to come back to me.
Thank You
Thank you for the review and shout out to Kiki!
- Ty Bailey | VP of Services
Awesome customer support. A big shoutout to Roberto, he was quite helpful and diligent in resolving our issue.
We appreciate the shout out to our hardworking support team!
- Ty Bailey | VP of Services
Miley W | Recharge Technical Support was incredible to work with. She was patient and solved my problem on her end which was a big lift off of my shoulders.
Thank you so much for the review and the shout out to Miley!
- Ty Bailey | VP of Services
We briefly installed this app 18 months ago when it was free, but never actually used it. We were therefore shocked to discover that Recharge had billed $99 to our Shopify account last month.
We have contacted Recharge numerous times and they have promised to refund. However, we have still not received a refund to our Shopify account.
We have been back and forth between Recharge and Shopify customer services. Shopify tell them to refund us. Recharge say they will refund but the refund never materialises.
We are extremely surprised that an app on Shopify is allowed to operate like this.
I appreciate you taking the time to leave a review. I'll be in communication with my team regarding the concerns you have surfaced.
- Ty Bailey | VP of Services
Vinse from the implementation team is the man! Vinse really worked hard and helped with integration from our old provider. Really happy with the switch.
Thank you for the shout out to Vinse and the five star review!
- Ty Bailey | VP of Services