Recharge Subscriptions , 1,712件のレビュー

総合評価
4.5
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2024年3月12日

Vuk was great - sorted out issue out straight away - thanks, Vuk!

Agent Nateur
アメリカ合衆国
アプリの使用期間:2年弱
Rechargeが返信しました 2024年3月21日

We appreciate the five stars and the shout out to Vuk!

- Ty Bailey | VP of Services

2024年2月27日

We recently migrated to Recharge and had a positive experience overall. Recharge stands out as a more professional solution compared to the two apps we used previously. Vinse, the implementation engineer, played a crucial role in making the migration as smoother as it could be. His support and guidance significantly reduced the stress associated with navigating the complexities of the process, especially since our case wasn't straightforward.

Partake Brewing
カナダ
アプリの使用期間:4ヶ月
Rechargeが返信しました 2024年3月4日

We really appreciate you taking the time to leave a review! We're glad to hear you've had a positive experience and that Vinse was able to help.

- Ty Bailey | VP of Services

2024年4月9日

Recharge has played a pivotal role in our journey to success. With its user-friendly interface and dedicated staff, Recharge has streamlined our operations and made our lives significantly easier. Trystan Plunkett has been an invaluable ally, offering unwavering support whenever we require assistance, no questions asked.

FMF Racing
アメリカ合衆国
アプリの使用期間:2年以上
Rechargeが返信しました 2024年4月22日

Thank you so much for your review - and the shout out to Trystan!

- Ty Bailey | VP of Services

2024年3月20日

So happy swapping over to Recharge, right from the start the team has been helpful and our Implimentation manager Jairus was helpful from onboarding to going live. Knowing I can reach out 24 hours a day to the team if I have an issue is one of the biggest bonuses.

White Horse Coffee
オーストラリア
アプリの使用期間:約2ヶ月
Rechargeが返信しました 2024年3月25日

We're glad to hear about your positive experience with Recharge!

- Ty Bailey | VP of Services

2024年2月7日

Easy to use and always easy to contact and get help when needed!

Hatchet Coffee
アメリカ合衆国
アプリの使用期間:5年以上
Rechargeが返信しました 2024年2月12日

We're glad to hear about your positive experience with Recharge!

- Ty Bailey | VP of Services

2024年2月29日

Kiki was very helpful and very quick to come back to me.
Thank You

StaySharp
イギリス
アプリの使用期間:2年以上
Rechargeが返信しました 2024年3月4日

Thank you for the review and shout out to Kiki!

- Ty Bailey | VP of Services

2024年2月6日

Awesome customer support. A big shoutout to Roberto, he was quite helpful and diligent in resolving our issue.

Intimate Rose
アメリカ合衆国
アプリの使用期間:約5年
Rechargeが返信しました 2024年2月12日

We appreciate the shout out to our hardworking support team!

- Ty Bailey | VP of Services

2024年2月16日

Miley W | Recharge Technical Support was incredible to work with. She was patient and solved my problem on her end which was a big lift off of my shoulders.

3rd Bird Kombucha
アメリカ合衆国
アプリの使用期間:1年以上
Rechargeが返信しました 2024年2月19日

Thank you so much for the review and the shout out to Miley!

- Ty Bailey | VP of Services

2024年3月10日

We briefly installed this app 18 months ago when it was free, but never actually used it. We were therefore shocked to discover that Recharge had billed $99 to our Shopify account last month.

We have contacted Recharge numerous times and they have promised to refund. However, we have still not received a refund to our Shopify account.

We have been back and forth between Recharge and Shopify customer services. Shopify tell them to refund us. Recharge say they will refund but the refund never materialises.

We are extremely surprised that an app on Shopify is allowed to operate like this.

Poodle World
イギリス
アプリの使用期間:1年以上
Rechargeが返信しました 2024年3月21日

I appreciate you taking the time to leave a review. I'll be in communication with my team regarding the concerns you have surfaced.

- Ty Bailey | VP of Services

2024年2月21日

Vinse from the implementation team is the man! Vinse really worked hard and helped with integration from our old provider. Really happy with the switch.

Texas Butchers
アメリカ合衆国
アプリの使用期間:1年以上
Rechargeが返信しました 2024年2月26日

Thank you for the shout out to Vinse and the five star review!

- Ty Bailey | VP of Services