レビュー (1,908)

総合評価
4.6
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2022年3月10日

I love this app and company! We have been with them for years. We recently decided to upgrade to a unified Shopify checkout, and the process was AMAZING! Seriously, Joey (if you see this!) I am over-the-moon grateful for all of your help and support along the way. You've been so responsive and thoroughly helpful! I've done a lot of integrations, etc. and I've never felt more confident and safe making a major update. Thank you Recharge (and Joey from support) for everything!

SEEN
アメリカ合衆国
アプリの使用期間:5年弱
編集日:2021年12月7日

I had multiple customer's who were having issues changing the date of their subscription orders. Sarah was very helpful with resolving my problem!

Sightglass Coffee
アメリカ合衆国
アプリの使用期間:5年弱
2022年2月2日

Customer Support is superb. They are really helpful with any of our requests. We have been using their service for a long time now

vernaschediewelt
ドイツ
アプリの使用期間:5年弱
2023年2月16日

Phenomenal customer service. Every issue we've had, they've masterfully (and gracefully) handled and solved. I know that may be setting the bar high – but I'm confident this will be your experience too. I hate writing reviews (I've got too much to do and they feel like a waste of time). But they have helped me make important decisions in the past - so here's hoping it helps you. Look no further for your subscription solution. This is your sign to stop looking – you've found the app you're looking for. You're in great hands.

Merit Coffee
アメリカ合衆国
アプリの使用期間:5年弱
2023年9月18日

Jaden was super helpful! Literally the best rep Recharge has.

Stratia
アメリカ合衆国
アプリの使用期間:5年弱
Rechargeが返信しました 2023年10月2日

We appreciate the shout-out to Jaden. Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

2021年6月23日

Great for subscribers. Had a few initial problems when setting up etc but Jaxon has massively helped out on the issues we were having and now all is running smoothly!

Füd. Vitamin Energy
イギリス
アプリの使用期間:5年弱
編集日:2021年9月28日

Such a fantastic customer service. Sweet and helpful and always on point with updates on a timely manner.

Puori EU
デンマーク
アプリの使用期間:5年弱
編集日:2024年2月12日

Amazing support team! Jake was so helpful in responding so quickly and effectively.

We Are Feel
イギリス
アプリの使用期間:5年弱
編集日:2022年4月5日

Matt A. was very prompt and knowledgeable in helping me with an export. A recent update eliminated customer information from appearing on all of the line items for my export. I was in a tight time crunch to get this resolved so that I could notify ~ 1K customers impacted. Matt took the time to understand my issue, hopped on a Zoom call with me, quickly changed a setting for my account and forwarded me the working list. I honestly do not know how I would've resolved this without Matt's guidance and understanding. He's a gem and a life-saver at Shopify. I don't usually reach out to Support, however, if I were to do so again, I'd hope to get Matt. Kudos' to him and whomever the hiring manager was.

Once Upon a Farm
アメリカ合衆国
アプリの使用期間:5年弱
2022年4月26日

Quick response and excellent support! Was able to resolve my issue within the first few email exchanges.

Pablo & Rusty's
オーストラリア
アプリの使用期間:5年弱