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I had a good experience with Sarah S explaining the details on one particular refund case between our business and customer. All in all the app is pretty good.
Great subscription app !
Thank you for the five star review!
- Ty Bailey | VP of Services
I use the app for a monthly ribbon subscription box and it is so easy to navigate. Help response times are super fast and reps are so helpful!!
We have been using Recharge for 2 years and we are very happy with it, Recharge is really great app for subscription management. It provides almost all tools for you to customize the experience and has support for password-less login which can useful when you need it.
In addition to being a great app we like their customer service a lot, when we needed help very first time Irving O helped us carefully and we could be able to resolve the problem in a couple of hours!
Thank you so much for taking the time to leave your feedback!
- Ty Bailey | VP of Services
Used this app to run a subscription box service a few years. It's a bit challenging to set up but it does the job and works well. ReCharge's Customer Service is awesome, they've always been helpful and able to solve problems quickly.
Roberto from the support team did an excellent job in providing our requested information. Very helpful!
Thank you for the shout-out to Roberto! We're glad that he was able to set you on the path for success with Recharge.
- Ty | VP of Services
It's the best, good support is the key. It's not perfect but they respond pretty timely and genuinely seem to care and we get issues sorted out. Highly recommend.
This app has been great for our coffee subscription. It’s nice to have customers be able to update or change their subscription on their own.
Quick and easy support. Thanks!
We appreciate your review!
- Ty Bailey | VP of Services
Made it super easy for me to fix an issue disabling a subscription on a particular product. Thank you!!