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Phenomenal customer service. Every issue we've had, they've masterfully (and gracefully) handled and solved. I know that may be setting the bar high – but I'm confident this will be your experience too. I hate writing reviews (I've got too much to do and they feel like a waste of time). But they have helped me make important decisions in the past - so here's hoping it helps you. Look no further for your subscription solution. This is your sign to stop looking – you've found the app you're looking for. You're in great hands.
Great for subscribers. Had a few initial problems when setting up etc but Jaxon has massively helped out on the issues we were having and now all is running smoothly!
Jaden was super helpful! Literally the best rep Recharge has.
We appreciate the shout-out to Jaden. Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Such a fantastic customer service. Sweet and helpful and always on point with updates on a timely manner.
Amazing support team! Jake was so helpful in responding so quickly and effectively.
Matt A. was very prompt and knowledgeable in helping me with an export. A recent update eliminated customer information from appearing on all of the line items for my export. I was in a tight time crunch to get this resolved so that I could notify ~ 1K customers impacted. Matt took the time to understand my issue, hopped on a Zoom call with me, quickly changed a setting for my account and forwarded me the working list. I honestly do not know how I would've resolved this without Matt's guidance and understanding. He's a gem and a life-saver at Shopify. I don't usually reach out to Support, however, if I were to do so again, I'd hope to get Matt. Kudos' to him and whomever the hiring manager was.
Quick response and excellent support! Was able to resolve my issue within the first few email exchanges.
These guys are super quick with support and making adjustments as needed. Always helpful. Much appreciated.
Was pretty seamless to get up and running. The user experience is great but the best part is the support. They go above and beyond to keep the app functioning.
useful app
Thank you for the five star review!
- Ty Bailey | VP of Services