レビュー (1,923)

総合評価
4.6
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2021年11月25日

The app is good, however the support service team have been fantastic. I'll always try and set up or fix things first, but I must admit there are just somethings I need to get the techs to fix. Thanks

CocoMaNuts
ニュージーランド
アプリの使用期間:3年弱
2021年1月12日

Great app. Amazing customer service, always swift responses with lots of relevant and helpful information!

Champagne Collective
イギリス
アプリの使用期間:3年弱
2021年10月28日

The customer service team is amazing. Matt, specifically, gave me over-the-top great service until I fully understood the issue my customers were experiencing. The app is great. 4 stars only because access to the subscription portal for customers can be wonky if the proper settings aren't enabled from the get-go. Talk to a customer service person first : )

Pass the Honey
アメリカ合衆国
アプリの使用期間:2年以上
編集日:2022年3月25日

The application itself is very good when it comes to subscription type purchases. The only thing which's actually a negative is that when an "export" of cancelled subscription is made, it's given in "in full" As in there's no option to select the date for which you want the export to be given. Thanks.

SIMFORT ONLINE STORE
アメリカ合衆国
アプリの使用期間:2年以上
2022年2月23日

So far the set up has been relatively easy. I would appreciate more visual instructions for setting things up. Breanna was super helpful and kind in answering my questions.

Vinyl Wine
アメリカ合衆国
アプリの使用期間:2年以上
2022年2月15日

The app is a little bit confusing with its features - it's not as straightforward. However, the customer support is amazing and quick and resolved my query quickly 5 out of 5.

cuddlies.co
オーストラリア
アプリの使用期間:2年以上
2021年6月3日

Helpfull customerservice. The features requested was not avaiable. However the customer service was quick to offer other tools.

Craft Makers Collective
デンマーク
アプリの使用期間:2年以上
2021年4月25日

I use this app to sell products by subscription. It's easy to set up and the support team has been very helpful thorough out!

Soun
スウェーデン
アプリの使用期間:2年以上
2023年8月28日

The SMS feature wasn't working as expected. The 3-day notice to our customers (prior to shipment) wasn't going out. That's the most important text! Taylor P. was super helpful in getting the issue resolved. It did take a few weeks, but he maintained communication with me on a weekly basis do I knew the issue was still on his radar which gave me peace of mind. Taylor P was awesome! Thanks again for your diligence and attention to our issue. While I give the app 4 stars, I give Taylor P 5 stars!

AnnieMak
アメリカ合衆国
アプリの使用期間:2年以上
Rechargeが返信しました 2023年8月29日

We're glad to hear that Taylor was able to keep you up to date with regard to getting your concerns resolved. Thank you for taking the time to leave us a review and your feedback.
- Ty Bailey | VP of Services

2021年10月27日

Quite intuitive, very useful. It usually works great - we just experienced a couple of minor issues with out "go to checkout" button, but overall very good experience. CS team is always happy to help.

her1
ドイツ
アプリの使用期間:2年以上