レビュー (1,949)

総合評価
4.6
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2021年8月10日

ReCharge is not only a great app, but their customer service is also incredible! Would highly recommend for a recurring charge solution based on that alone!

Zelmin's Minty Mouth
アメリカ合衆国
アプリの使用期間:4年弱
編集日:2021年10月15日

Excellent! Very friendly Support Team that solve issues in no time. Definitely a five-star Customer Service!

Duolab GBP
イギリス
アプリの使用期間:4年弱
2021年5月19日

I am reviewing my customer service experience with Denis R. He got back to me very quickly and provided me with the answers I needed with regards to a customer question about receiving notifications.

ellura
アメリカ合衆国
アプリの使用期間:4年弱
編集日:2020年11月17日

I am incredibly pleased with the ReCharge Support Staff, notably Tarek A. I was able to get quick solutions from Tarek (that others said could not be done) and I'm thrilled! I've always received quick and smart responses and great attention to detail and my concerns. I told them they deserve a promotion and I wish I had the authority to give them one! I spoke to so many people about different setup questions and possibilities - from our team, Shopify, and even ReCharge and Tarek provided the only solutions that have worked, accommodated all facets of my concerns, and were very simple to set up (this has happened on multiple occasions). Communication is always thoughtful, clear, and concise. High praise from All-Star Nutrition! Thank you so much!

All-Star Nutrition
アメリカ合衆国
アプリの使用期間:4年弱
2023年4月11日

Fast technical support from Adam B. Most issues are regularly resolved within twenty four hours. There is an additional charge for rapid support but it is well worth it in our opinion.

Something & Nothing
イギリス
アプリの使用期間:4年弱
Rechargeが返信しました 2023年5月10日

We agree - Adam is fantastic! We appreciate your positive review.
- Ty | VP of Services

2024年1月2日

I wholeheartedly endorse this app for managing subscription payments on Shopify. The setup process is incredibly straightforward, thanks to the comprehensive documentation provided. The level of support offered is exceptional, and my experience with Nick from e-shop Genius only reinforced this positive impression.

During a theme update, I encountered a minor configuration issue with the app. Enter Nick, the expert from e-shop Genius, who not only promptly addressed the issue but also went above and beyond to ensure everything was running seamlessly. Kudos to Recharge Payments and E-Shop Genius for delivering an outstanding app and service.

Perfect Period
アメリカ合衆国
アプリの使用期間:4年弱
Rechargeが返信しました 2024年1月16日

We really appreciate you taking the time to leave us a review!

- Ty Bailey | VP of Services

編集日:2023年5月24日

Great and quick customer support service and the app offers a lot of great features that other app don't! We've been using the app for three years now and couldn't recommend it higher!

Mask
オーストラリア
アプリの使用期間:4年弱
編集日:2024年5月14日

I'd like to thank Nena at Recharge Support for her incredibly fast and helpful customer support. Her prompt response and efficient problem-solving skills made my experience great. Nena's dedication to resolving issues swiftly and effectively is truly commendable. Thank you again Nena, for providing outstanding service!

Singular Society
スウェーデン
アプリの使用期間:4年弱
Rechargeが返信しました 2023年12月12日

Thank you so much for the review - and your shout-out to Roberto!

- Ty Bailey | VP of Services

2021年3月2日

Excellent app and wonderful support. Really happy with it as it makes subscriptions a breeze. We believe this is the best app available for subscriptions

London Hair Architects
イギリス
アプリの使用期間:4年弱
2023年7月21日

Recharge makes it easy to manage our subscription services! It's been an integral part of our business in driving consistent revenue. Perhaps the most invaluable resource within Recharge is their support team! Any time I have a question or a request, I'm quickly assisted and given concise, direct answers.

Dr. Squatch
アメリカ合衆国
アプリの使用期間:4年弱
Rechargeが返信しました 2023年7月24日

Thank you so much for the kind shoutout to our support team. We're very happy to partner with Dr. Squatch on all of your subscription needs!

- Ty Bailey | VP of Services