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When looking to implement a new subscription service, Recharge stood out among the rest. From the start to implementation, it was 5 star service and help. Vinse was amazing at onboarding us and was there every step of the way. We're excited to continue to grow our subscriptions with Recharge.
We appreciate your feedback and the five star review!
- Ty Bailey | VP of Services
Great customer service, Matt was very helpful!
Thank you for your review and shout out to Matt!
- Ty Bailey | VP of Services
Since 2018, we’ve relied on Recharge, but the unexpected price increase and the lack of care and communication with our business have diminished its value. Like many others, I was not informed of the planned price hike, and the dismissive response I received when I inquired confirmed that it was time to move on. This rating reflects the poor service and communication. When we first started offering subscription services, there weren’t many great options available. Fortunately, there are now more affordable and customer-oriented alternatives that allow us to move forward without Recharge.
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
- Ty Bailey | VP of Services
Juan gave excellent customer service and solved our issue very quickly.
We appreciate your review!
- Ty Bailey | VP of Services
Recharge Support found the solution to our issue very quickly.
Thank you for the five star review!
- Ty Bailey | VP of Services
Live chat with a member of the Recharge team helped resolve a customer issue quickly with Shop pay and subscriptions.
We appreciate the review!
- Ty Bailey | VP of Services
Super quick with replies and efficient.
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Great support from the team as always
We appreciate the shout out to our support team!
- Ty Bailey | VP of Services
Brilliant App for subscription services with great support on hand.
Thank you so much for the five star review!
- Ty Bailey | VP of Services
It comes with everything needed to have your customers subscribe to a product/service and has a customizable email-communication. I recoomend!
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services