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I received clear helpful and prompt assistance from Gordon from the Recharge team. I was really impressed and grateful. Finding this tool really useful overall, and love the functionality of the portal.
Excellent app and support. Highly recommend to use in your store and initiate subscription products to increase your LTV.
Jessie was awesome! Helped me fix a product that wasn't syncing, very quick response time. Thanks Jesse!
I use their chat customer support service and always get a quick response! Their support team is very knowledgeable, friendly, and great!
Brandon was top service! Managed quickly and efficiently to upload several bulk discounts with a time response of less than 24h
I wanted to provide feedback on an individual at Recharge. Dan, a senior support engineer has been assisting myself on behalf of our company for almost 6 months now to ensure our issue was resolved, completed to our satisfaction and in a timely fashion anytime I had to contact him. He was kind, explained all options clearly, was patient and a true delight to work with. Hire more Dan's!
Works as required and the support is second to none. It could be a little more flexible but that can all be overcome with bulk updates.
GREAT customer support
We appreciate the shout-out to our hardworking Support team!
- Ty Bailey | VP of Services
Gordon, what a machine, sorted the bulk updater job in 10 minutes then showed me how I can do it at my own convenience next time around.
Great app, FANTASTIC support - beats the competition hands-down. Imported all our info from Bold, even the stripe customer info!