レビュー (1,863)

総合評価
4.6
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
編集日:2021年5月13日

ReCharge is fantastic! Highly recommend. The team driving this service is absolutely incredible and thorough when assisting with issues. The features and abilities for our customers to manage, update, remove their subscription are all there and easy to use. Lots of useful reporting and tracking metrics and more. Also, ReCharge can handle large subscription models really well. We have over 15,000 subscribers currently so if that doesn't tell you they can do it, I don't know what will. Of course there are be things that can be cleaned up and added over time and I know ReCharge pays close attention to the moving pieces within Shopify so that they are always compliant. Five stars!

Rae Wellness
アメリカ合衆国
アプリの使用期間:約3年
2022年4月15日

Received wonderful assistance setting up our account. Our customer migration was a breeze, thanks to Julmar!

Water Street Coffee
アメリカ合衆国
アプリの使用期間:約3年
2022年12月7日

Can't say enough great things about the support provided by Recharge. We were originally using Bold Recurring orders to allow the customer to build their recurring own box of fish at Sizzlefish.com but wanted customers to be able to add-on custom packages and items through their subscription portal.

We had contracted an agency to help us build our checkout and modified customer portal but after countless missed deadlines and a complete failure to deliver a working final product, we cut ties with the agency. Luckily Jairus Streight from ReCharge stepped in to help guide our in-house team toward a finished product.

Jairus provided every resource we could ask for, assisted with debugging parts of our code, and explained very technical concepts regarding Recharge's APIs and developer docs in a way that our team could understand and act on. When it was time to launch our new subscription checkout and portal + migrate thousands of customers over from Bold, Jairus stayed several hours beyond his normal working hours to ensure the launch went successfully and that any discrepancies were ironed out.
Recharge has gone above and beyond for our company to ensure that our needs are met and so far we have found the product to be superior to that of many of their competitors in terms of scalability, functionality, reporting, and user experience.

Sizzlefish
アメリカ合衆国
アプリの使用期間:約3年
2021年6月8日

We've been using this service for 3 years now and have been very happy. Support has been very helpful any time I have reached out.

Dark Side Roasters
アメリカ合衆国
アプリの使用期間:約3年
2021年6月2日

Milica L. on the support team was super helpful and fixed my problem in no time at all. Great app and service!

L U C Y K I N G
ニュージーランド
アプリの使用期間:約3年
編集日:2021年12月20日

I've been really pleased with Recharge - it's a great programme and has excellent customer service. Tigist was so quick and helpful with the most recent issue I had. She updated me that she was working on the task and again when it was done. She did exactly what I asked of her and was so friendly in the process too. Really pleased with the service!

Better Nature
イギリス
アプリの使用期間:約3年
編集日:2022年12月20日

This is a very extensive payment solution for subscription businesses. The product is very advanced and offers both for small ecommerce as for bigger enterprises a complete solution. Very customizable. The best thing though is the customer support team. When you scale complexity arises due to the nature of a subscription business, but the customer support team is awesome, fast, accurate and very friendly in helping you along the way. We've tried other subscription apps, but Recharge is by far the best option out there.

Also for custom work Nick from the e-shop Genius is really helpfull!

oh-mybaby-uk
スペイン
アプリの使用期間:約3年
2021年2月1日

We're using this app to help capture repeat orders and it's doing very well for us. The support team is very helpful with all our concerns and issues.

daring foods
アメリカ合衆国
アプリの使用期間:約3年
2022年9月8日

I had a great experience working with Nick from e-Shop Genius. I needed to troubleshoot some coding for my subscription checkout and he was very responsive and helped me find a solution.

Southern Home Bakery
アメリカ合衆国
アプリの使用期間:約3年
2021年7月23日

Very happy with the customer support received when I had an issue with my shipping options. Highly recommended!

Bear Essence Tooradin
オーストラリア
アプリの使用期間:約3年